Outputs (12)

How do you evaluate logistics and supply chain performance? A review of the main methods and indicators (2016)
Journal Article

Despite of its origins, logistics concept is today strictly related to commercial activities. In particular, transport and logistics activities are more and more responsible for the success of a company, because their performance strongly influence c... Read More about How do you evaluate logistics and supply chain performance? A review of the main methods and indicators.

An experimental customer satisfaction index to evaluate the performance of city logistics services (2016)
Journal Article

© 2016 Vilnius Gediminas Technical University (VGTU) Press. Freight transport in urban areas entails benefits (i.e. free access to goods when needed), but also negative externalities (environmental, social and transportation impacts). In response to... Read More about An experimental customer satisfaction index to evaluate the performance of city logistics services.