How do you evaluate logistics and supply chain performance? A review of the main methods and indicators

Paddeu, Daniela

Abstract

Despite of its origins, logistics concept is today strictly related to commercial activities. In particular, transport and logistics activities are more and more responsible for the success of a company, because their performance strongly influence customer loyalty. An efficient and updated supply chain performance assessment system is so essential for the financial wellness of a business. However, no many studies have been made on SC performance assessment and they have been all carried out lately. Starting from the definitions of logistics and supply chain, this paper presents a review of the main methods and tools used to evaluate supply chain performance. In particular, it focuses on the analysis of the main indicators used to assess logistics performance.

• Journal Article Type: Article
• Acceptance Date: Aug 1, 2016
• Publication Date: Aug 5, 2016
• Deposit Date: Oct 18, 2017
• Publicly Available Date: Nov 1, 2017
• Journal: European Transport/Trasporti europei
• Print ISSN: 1825-3997
• Peer Reviewed: Peer Reviewed
• Volume: 61
• Issue: 4
• Pages: 1-16
• Keywords: supply chain management, supply chain performance, performance assessment, review
• Public URL: https://uwe-repository.worktribe.com/output/922153
• Publisher URL: http://www.istiee.unict.it/europeantransport/
• Related Public URLs: http://www.istiee.org/te/
• Contract Date: Oct 18, 2017