Requirement for sea-change in European car production
(2007)
Book Chapter
Outputs (46)
Critical research in project management: An introduction (2006)
Book Chapter
Value-in-context: An exploration of the context of value and the value of context
Book Chapter
This chapter contributes to the advancement of service science by exploring the context of value and the value of context in service systems. The work advances theory development of value-in-context; a term initially introduced to conceptualize value... Read More about Value-in-context: An exploration of the context of value and the value of context.
Enterprise imaging: Picturing the service value system
Book Chapter
Service value is realized within the interaction of client and provider and the Enterprise Image creates a picture of a moment in time of the working relationship. The Enterprise Image focuses on a contractual relationship between two parties and ide... Read More about Enterprise imaging: Picturing the service value system.