Outputs (7)

Cutting cost in service systems: Are you running with scissors? (2014)
Journal Article

A rigorous link between the domains of cost estimation, systems theory and accident investigation reveals fundamental epistemological limitations of commonly employed cost models when dealing with the characteristics of systems, particularly service... Read More about Cutting cost in service systems: Are you running with scissors?.

Value and servitization; Creating complex deployed responsive services (2014)
Journal Article

This paper presents a value framework which captures how manufacturing engineering firms are transforming from product to complex service provision where the service is delivered within the customer’s dynamic environment and their ability to capture... Read More about Value and servitization; Creating complex deployed responsive services.

Servitization as a driver for organizational change (2014)
Journal Article

Servitization is the move towards selling traditional product to selling a wide range of product-service bundle combinations. This movement contributes to firm sustainability and profitability and hence the competitiveness of nations.

Key points:... Read More about Servitization as a driver for organizational change.

A through-life costing methodology for use in product-service-systems (2014)
Journal Article

Availability-based contracts which provide customers with the use of assets such as machines, ships, aircraft platforms or subsystems like engines and avionics are increasingly offered as an alternative to the purchase of an asset and separate suppor... Read More about A through-life costing methodology for use in product-service-systems.

The implementation of an environmental management system in the not-for-profit sector (2014)
Journal Article

Purpose
This paper examines the implementation of the Eco-Management and Audit Scheme (EMAS) in a non-profit, small to medium sized enterprise (SME) in the UK.
Methodology
A four year Participatory Action Research study is made upon Knowledge Tran... Read More about The implementation of an environmental management system in the not-for-profit sector.

Using Data in Decision-Making: Analysis from the Music Industry (2014)
Journal Article

Copyright © 2014 John Wiley & Sons, Ltd Internet use provides an increasing amount of data that has potential value for managers and policy makers but, without a precise understanding of the meaning of data, erroneous conclusions may be drawn which... Read More about Using Data in Decision-Making: Analysis from the Music Industry.

Copyright and creation: Repositioning the argument (2014)
Journal Article

Purpose: This paper highlights the challenges and key arguments for digital copyright protection legislation for creative industries. Design/methodology/approach: This briefing is prepared by independent academics who place the arguments in context b... Read More about Copyright and creation: Repositioning the argument.