Outputs (33)

Customer view on servitization: The influence of strategic goals and service mix offering on firm performance (2024)
Journal Article

Following a mixed methods approach, this research investigates the reasons that lead B2B customers in the pharmaceutical sector to use different types of services and their impact on servitization outcomes and firm performance. Main findings show tha... Read More about Customer view on servitization: The influence of strategic goals and service mix offering on firm performance.

The moderating effect of supply chain collaboration on servitization (2023)
Journal Article

Purpose: Supply chain collaboration (SCC) is an important element that contributes to enhanced performance. Nonetheless, there is still a need to understand its role in servitization implementation and outcomes. This study aims to address this gap by... Read More about The moderating effect of supply chain collaboration on servitization.

The impact of digitalization and servitization on the financial performance of a firm: An empirical analysis (2020)
Journal Article

Manufacturing firms have vigorously pursued opportunities for profitability and growth through servitization and digitalization processes. However, the current body of research provides contradictory results on the impact of servitization and digital... Read More about The impact of digitalization and servitization on the financial performance of a firm: An empirical analysis.

Gamification and entrepreneurial intentions (2019)
Journal Article

Purpose – The purpose of this paper is to investigate how gamification can influence entrepreneurial intentions (EI) of a group of users of an online platform provided by a private company.
Design/methodology/approach – A quantitative research strat... Read More about Gamification and entrepreneurial intentions.

Servitization strategies from customers’ perspective: the moderating role of co-creation (2018)
Journal Article

© 2018, Emerald Publishing Limited. Purpose: This paper aims to investigate the moderating role of co-creation in the implementation of servitization strategies in the pharmaceutical industry in a business-to-business (B-to-B) context. More specifica... Read More about Servitization strategies from customers’ perspective: the moderating role of co-creation.

The financial consequences of servitization in manufacturing firms: An empirical analysis (2017)
Presentation / Conference Contribution

Prior body of servitization research falls short to fully capture the financial consequences of servitization. This paper aims at investigating the financial consequences of servitization in listed manufacturing companies in four countries, namely UK... Read More about The financial consequences of servitization in manufacturing firms: An empirical analysis.

Servitization of manufacturing: Exploring financial performance (2017)
Presentation / Conference Contribution

(1) Research question
This research aims at investigating the impact of servitization on firm financial performance of listed manufacturing companies.
(2) Theoretical background
Most of the existing research on industrial services and servitizatio... Read More about Servitization of manufacturing: Exploring financial performance.

Causal recipes for product innovation: Quality management practices as ingredients (2017)
Presentation / Conference Contribution

This study uses complexity theory to explore the apparent tension between quality management practices and product innovation. A survey of 112 manufacturing firms was conducted and the resulting data were analyzed using fuzzy set qualitative comparat... Read More about Causal recipes for product innovation: Quality management practices as ingredients.

Servitization and firm performance (2017)
Presentation / Conference Contribution

This paper explores the implementation of servitization from the viewpoint of servitized firms in the Spanish pharmaceutical industry. A quantitative research strategy was used to investigate the: (1) servitization motives (quest for profitability, c... Read More about Servitization and firm performance.

Inherited organizational performance? The perceptions of generation Y on the influence of leadership styles (2017)
Journal Article

© 2017, © Emerald Publishing Limited. Purpose: Leadership has a major impact on organizational performance (Agle et al., 2006; Felfe and Schyns, 2004; Peterson et al., 2003). However, results are still conflicting regarding these effects and research... Read More about Inherited organizational performance? The perceptions of generation Y on the influence of leadership styles.

The influence of supply chain quality management practices on quality performance: an empirical investigation (2017)
Journal Article

© 2017, © Emerald Publishing Limited. Purpose: The extant literature highlights the notable lack of a consensus among operations and supply chain management scholars regarding the theoretical underpinnings and associated empirical evidence for the pe... Read More about The influence of supply chain quality management practices on quality performance: an empirical investigation.

Developing entrepreneurial intentions through gamification using online business challenges (2016)
Presentation / Conference Contribution

Purpose:
This paper describes the results of a research project aimed at investigating the moderating role of gamification on the development of entrepreneurial intentions through the use of online business challenges. Following the theory of plann... Read More about Developing entrepreneurial intentions through gamification using online business challenges.

Assessing the impact of gamification on students’ engagement and motivation (2016)
Presentation / Conference Contribution

Gamification is gaining momentum in Higher Education (HE) as scholars begin to enquire what they can learn from game experiences to improve students’ engagement and motivation (Niman, 2014). Gamification does not mean using games, instead it refers t... Read More about Assessing the impact of gamification on students’ engagement and motivation.

Internal market orientation and work-family balance in family businesses (2016)
Journal Article

This research paper aims at investigating the importance of work-family balance (WFB) on family businesses from Andalusia (Spain) and its impact on job satisfaction and employees' commitment. The research objectives are twofold: (1) to classify compa... Read More about Internal market orientation and work-family balance in family businesses.

Servitization and co-creation: Customers’ Perspective (2016)
Presentation / Conference Contribution

This research aims at investigating the moderating role of co-creation in the implementation of servitization strategies (in a B2B context) in the pharmaceutical industry from the perspective of customers (that is the servitized firms).
Servitizati... Read More about Servitization and co-creation: Customers’ Perspective.

Gamification in higher education: An experiment to assess student’s engagement and motivation (2016)
Presentation / Conference Contribution

Gamification in higher education: an experiment to assess students’ engagement and motivation.

Supply chain quality management dimensions and their impact on quality performance (2016)
Presentation / Conference Contribution

The primary aim of this paper is to investigate the effects of supply chain quality management (SCQM) practices on quality performance. Drawing on supply chain management and quality management literature we argue that quality performance is achieved... Read More about Supply chain quality management dimensions and their impact on quality performance.

The effect of supply chain collaboration on the servitization strategies in the pharmaceutical industry (2016)
Presentation / Conference Contribution

This paper focuses on the investigation of the effect of supply chain collaboration on the relationships between different levels of services (base, intermediate and advanced) and their impact on servitization consequences and performance within the... Read More about The effect of supply chain collaboration on the servitization strategies in the pharmaceutical industry.

Servitization strategies and co-creation (2016)
Presentation / Conference Contribution

Purpose:
This research aims at investigating the moderating role of co-creation in the implementation of servitization strategies in the pharmaceutical industry. Co-creation is expected to have an impact on the use of different levels of services, a... Read More about Servitization strategies and co-creation.

Internal market orientation and strategy implementation (2016)
Book Chapter

Managing People within organisations is a complex and intricate challenge much insight can be gained from complementing the mainstream trends with other research fields. This Chapter shall focus on the role Internal Marketing Orientation (IMO) as a k... Read More about Internal market orientation and strategy implementation.