Professor Vikas Kumar's Outputs (195)

Investigating key antecedents of customer satisfaction in B2B information service firms (2014)
Presentation / Conference Contribution

Service sector has grown significantly over the years and now is one of the major contributors of the Gross Domestic Product (GDP) of most of the developed and developing economies. Within the service sector, information economy has grown significant... Read More about Investigating key antecedents of customer satisfaction in B2B information service firms.

The strategic implication of monetary control: An empirical investigation of the Indian economy (2013)
Journal Article

Emerging economies have struggled hard to keep inflation low at the same time as facilitating high economic growth. These economies always attempt to execute strategic policy framework to curb inflation which in-turn affect the growth rate. This pape... Read More about The strategic implication of monetary control: An empirical investigation of the Indian economy.

Building quality management systems: Selecting the right methods and tools (2013)
Book

A comparative study of the implementation status of lean Six Sigma in South Korea and the UK (2013)
Book Chapter

© Springer International Publishing Switzerland 2013. Fierce competition and more complex customer needs and demands have forced organizations to continuously improve their operations and the quality of their products and services. Over the last deca... Read More about A comparative study of the implementation status of lean Six Sigma in South Korea and the UK.

Lean six sigma supply chain case study: Aircraft shipment improvement in a pharmaceutical company (2013)
Book Chapter

© Springer International Publishing Switzerland 2013. Distribution is an important activity in the integrated supply-chain management for pharmaceutical products, especially when these goods have to travel long distances from manufacturing facilities... Read More about Lean six sigma supply chain case study: Aircraft shipment improvement in a pharmaceutical company.

Selection and ranking of low cost countries for outsourcing and offshoring in the manufacturing sector (2013)
Presentation / Conference Contribution

With the advent of globalisation, there is a need for companies to gain and sustain a competitive advantage. Outsourcing and offshoring are strategies often employed by organisations to sustain and gain such competitive advantage. This paper focuses... Read More about Selection and ranking of low cost countries for outsourcing and offshoring in the manufacturing sector.

Dependability a key element for achieving competitive advantage: A study of information service firms (2013)
Presentation / Conference Contribution

© IFIP International Federation for Information Processing 2013. In the current economic climate and intense competitive environment achieving sustainable competitive advantage has become vital for any organisation’s survival. Organisations around th... Read More about Dependability a key element for achieving competitive advantage: A study of information service firms.

A CBFSA approach to resolve the distributed manufacturing process planning problem in a supply chain environment (2012)
Journal Article

In this competitive world cost and lead time reduction are of prime concern for manufacturing firms. To achieve this objective manufacturing entities are adopting several management philosophies such as Total Quality Management (TQM), just-in-time (J... Read More about A CBFSA approach to resolve the distributed manufacturing process planning problem in a supply chain environment.

Managing warehousing in an agile supply chain environment: An F-AIS algorithm based approach (2011)
Journal Article

In recent years, application of the agile concept in the manufacturing sector has been researched extensively to reduce the varying effect of customer demands. However, most of the research work is focused on the shop floor of different manufacturing... Read More about Managing warehousing in an agile supply chain environment: An F-AIS algorithm based approach.

The impact of operations performance on customer loyalty (2010)
Journal Article

This research develops a longitudinal study that builds upon previous findings that operations performance of service delivery can positively affect customer satisfaction, further extending this verdict to point out operations performance as a direct... Read More about The impact of operations performance on customer loyalty.

The relevance of outsourcing and leagile strategies in performance optimization of an integrated process planning and scheduling model (2009)
Journal Article

Over the past few years growing global competition has forced the manufacturing industries to upgrade their old production strategies with the modern day approaches. As a result, recent interest has been developed towards finding an appropriate polic... Read More about The relevance of outsourcing and leagile strategies in performance optimization of an integrated process planning and scheduling model.

Exploring short food supply chains from triple bottom line lens: A comprehensive systematic review
Presentation / Conference Contribution

Growing awareness towards the sustainability has compelled supply chain domain experts to explore its relevance in this context. As a result, a number of studies in recent years have focused on investigating sustainable supply chain practices across... Read More about Exploring short food supply chains from triple bottom line lens: A comprehensive systematic review.

The impact of learning orientation on innovation performance: Mediating role of operations strategy and moderating role of environmental uncertainty
Presentation / Conference Contribution

Performing well in developing production industry is an important factor for companies to survive and sustain a competitive edge in the current turbulent business environment. The purpose of this study is to explore the effect of learning orientation... Read More about The impact of learning orientation on innovation performance: Mediating role of operations strategy and moderating role of environmental uncertainty.

Use of clean technologies in agribusiness in Mexico: A literature review
Presentation / Conference Contribution

There is little research documenting the use of clean technologies (CT) in Agribusiness in Mexico. In this regard, the objective of this article is to provide an in-depth literature review that can cover this gap and help decision-makers and investor... Read More about Use of clean technologies in agribusiness in Mexico: A literature review.

Investigating supply chain performance and supply chain integration linkage in Jordanian manufacturing firms
Presentation / Conference Contribution

Supply chain integration plays a major role in the success of any organisation. As a result in last over a decade it has drawn a significant interest from the research community and practitioners alike. Though researchers have aimed to address variou... Read More about Investigating supply chain performance and supply chain integration linkage in Jordanian manufacturing firms.