Dr Janet Carruthers' Outputs (7)

The application of network theory to the New Zealand agricultural technology industry: An exploratory investigation (2005)
Presentation / Conference Contribution

The New Zealand agricultural technology industry: An exploratory investigation of stakeholder relationships (2005)
Presentation / Conference Contribution

Antecedents and outcomes of service recovery performance in a public health-care environment (2005)
Journal Article

Purpose - This paper proposes investigating a model of service recovery performance in a public health-care setting. Design/methodology/approach - Frontline hospital staff (administrative and nursing staff) representing a range of out-patient departm... Read More about Antecedents and outcomes of service recovery performance in a public health-care environment.

An examiniation of stakeholder relationships in the UK public healthcare sector (2005)
Presentation / Conference Contribution

Organisational partnerships alliances and networks (2005)
Presentation / Conference Contribution

The management challenge of realising purchaser-provider cooperation in the UK public health sector (2005)
Presentation / Conference Contribution

A descriptive framework for managing purchaser-provider cooperation: An empirical investigation of the UK public healthcare sector (2005)
Presentation / Conference Contribution