The influence of inter-firm relationships on supply chain quality management: A Survey of UK firms

Soares, A.; Soltani, E.; Liao, Y.

Abstract

Claims of the association between inter-firm relationships and the successful implementation of Supply Chain Quality Management (SCQM) practices have been long discussed in the literature. Nevertheless, these assumptions lack consistent empirical support. Using a quantitative survey approach of a sample of UK firms, this study offers a response to such void in the existing research and makes an attempt to empirically assess the impact of inter-firm relationships on SCQM practices.
Findings show significant results for the association between the inter-firm relationships and SCQM. The findings present the practicing manager with two important recommendations: a need (i) to reconsider their supplier relationship management systems and (ii) to revisit their role in the implementation of quality systems across the entire supply chain networks. This study also offers the operations and supply chain management scholars an opportunity to re-examine the appropriateness of the theoretically-driven SCQM constructs for further empirical scrutiny.

• Journal Article Type: Article
• Acceptance Date: Mar 6, 2012
• Journal: International Journal of Global Management Studies Professional (IJGMSP)
• Peer Reviewed: Peer Reviewed
• Volume: 4
• Issue: 2
• Pages: 17-32
• Public URL: https://uwe-repository.worktribe.com/output/948979
• Additional Information: Additional Information : This article was published as the "Best paper Award" from the 4th Annual International Conference of the Association of Global Management Studies (AGMS) (p.14), 4-6 March 2012, University of California, Berkeley (Berkeley, USA).