Barriers to innovation in service SMEs: Evidence from Mexico

Maldonado-Guzm�n, Gonzalo; Garza-Reyes, Jose Arturo; Pinz�n-Castro, Sandra Yesenia; Kumar, Vikas

Abstract

© 2017 Emerald Publishing Limited. Purpose - Specific research related to the study of innovation barriers in service SMEs in the Latin American region is limited. The purpose of this paper is to investigate the effects that external environmental, financial and human barriers have on innovation activities, particularly, within the context of Mexican service SMEs. Design/methodology/approach - Three hypotheses were formulated and tested using structural equation modelling. Data were collected through an instrument that was developed based on relevant constructs adapted from the literature. The instrument was validated using confirmatory factor analysis, Cronbach's α test and the composite reliability index to ensure reliability of the theoretical model. The instrument was distributed among service SMEs in the Aguascalientes state of Mexico, from were 308 valid responses were obtained. Findings - In general, the results indicate that all the three barriers investigated (i.e. external environmental, financial and human) hinder innovation in service SMEs, with the external environmental barrier being the most significant of the three. Practical implications - The findings of this research can inform managers of service SMEs and policy makers when formulating and implementing strategies to reduce innovation barriers. Originality/value - Evidence suggests that specific research related to the study of innovation barriers in service SMEs in the Latin American region is limited. This paper fills this research gap by expanding the limited body of knowledge in this field and providing further evidence on this phenomenon. The study also enables the distinctive characteristics of innovation barriers to be understood within a particular context,expanding in this way the body of knowledge on this field.

• Journal Article Type: Article
• Acceptance Date: Dec 31, 2016
• Online Publication Date: Sep 11, 2017
• Publication Date: Sep 11, 2017
• Deposit Date: Jan 4, 2017
• Publicly Available Date: Sep 4, 2018
• Journal: Industrial Management and Data Systems
• Print ISSN: 0263-5577
• Publisher: Emerald
• Peer Reviewed: Peer Reviewed
• Volume: 117
• Issue: 8
• Pages: 1669-1686
• DOI: https://doi.org/10.1108/IMDS-08-2016-0339
• Keywords: innovation, services, barriers to innovation, SMEs
• Public URL: https://uwe-repository.worktribe.com/output/881599
• Publisher URL: http://www.emeraldinsight.com/loi/imds
• Contract Date: Nov 14, 2017