A mixed-method approach to evoke creative and holistic thinking about robots in a home environment

Van Den Heuvel, Herjan; Caleb-Solly, Praminda; Dogramadzi, Sanja; Ellender, David; Fear, Tina

Abstract

Discovering older adults' perceptions and expectations of domestic care service robots are vital in informing the design and development of new technologies to ensure acceptability and usability. This paper identifies issues that were elicited from older adults using different methods to promote creative thinking about domestic robots at an emotional level, as well as pragmatic level. These included exploring people's ideal embodiment preferences and requirements for a domestic care service robot, and also what embodiments and functional aspects will not be acceptable. We analysed our findings using relevant constructs from the Unified Theory of Acceptance and Use of Technology, and Technology Acceptance models. In addition to some already well-established findings, we discovered some surprising aspects concerning interaction, behaviour and appearance and the ability for the robot to fit the relevant context, both physically and conceptually.

• Presentation Conference Type: Conference Paper (published)
• Conference Name: ACM/IEEE International Conference on Human-Robot Interaction
• Start Date: Mar 3, 2014
• End Date: Mar 4, 2014
• Publication Date: Jan 1, 2014
• Electronic ISSN: 2167-2148
• Peer Reviewed: Peer Reviewed
• Pages: 374-381
• Book Title: Proceedings of the 2014 ACM/IEEE international conference on Human-robot interaction - HRI '14
• DOI: https://doi.org/10.1145/2559636.2559681
• Keywords: domestic robots, requirements elicitation
• Public URL: https://uwe-repository.worktribe.com/output/820495
• Publisher URL: http://dx.doi.org/10.1145/2559636.2559681
• Related Public URLs: http://humanrobotinteraction.org/2014/
• Additional Information: Title of Conference or Conference Proceedings : IEEE international conference on Human-Robot Interaction