Expert-informed design and automation of persuasive, socially assistive robots

Winkle, Katie

Abstract

Socially assistive robots primarily provide useful functionality through their social interactions with user(s). An example application, used to ground work throughout this thesis, is using a social robot to guide users through exercise sessions. Initial works have demonstrated that interactions with a social robot can improve engagement with exercise, and that an embodied social robot is more effective for this than the equivalent virtual avatar. However, many questions remain regarding the design and automation of socially assistive robot behaviours for this purpose. This thesis identifies and practically works through a number of these questions in pursuit of one ultimate goal: the meaningful, real world deployment of a fully autonomous, socially assistive robot. The work takes an expert informed approach, looking to learn from human experts in socially assistive interactions and explore how their expert knowledge can be reflected in the design and automation of social robot behaviours. It is taking this approach that leads to the notion of socially assistive robots needing to be persuasive in order to be effective, but also identifies the difficulty in automating such complex, socially intelligent behaviour. The ethical implications of designing persuasive robot behaviours are also practically considered; with reference to a published standard on ethical robot design. The work culminates with use of a state of the art, interactive machine learning approach to have an expert fitness instructor train a robot ‘fitness coach’, deployed in a university gym, as it guides participants through an NHS exercise programme. After a total of 151 training sessions across 10 participants, the robot successfully ran 32 sessions autonomously. The results demonstrated that autonomous behaviour was generally comparable to that of the robot when controlled/supervised by the fitness instructor, and that overall, the robot played an important role in keeping participants motivated through the exercise programme.

• Thesis Type: Thesis
• Deposit Date: Feb 26, 2021
• Publicly Available Date: Feb 26, 2021
• Public URL: https://uwe-repository.worktribe.com/output/6825997
• Award Date: Feb 26, 2021