The role of organisational culture in occupational well-being and quality of care: A systematic review

Gerogiannis, Ilias

Abstract

Background: Organisational culture determines how individuals behave. Within healthcare, there is a link between patient safety, healthcare well-being and organisational culture. The present paper will systematically review the literature on this issue from 1990 until 2010.
Methods: The relevant databases were searched using the appropriate key words and inclusion/exclusion criteria. The Searched databases included; PubMed, PsychInfo, EBSCO, Medline, BioMed central, Science Direct.Findings:131 studies were located that fit the inclusion criteria. The average sample size was 1463.17 (range: 34–18,361, SD¼3083.85) and the average response rate was 62.57 (range: 15.7–100, SD¼20.92). Effect size calculation of the most frequently studies variables (in relation to organisational culture) indicated that quality of care (0.13), organisational performance (0.12) and job satisfaction (0.11) were moderately correlated.
Discussion: Conceptual and theoretical discussions of organisational culture vary considerably. The review indicates that the culture of a hospital influences personal and organisational variables.

• Presentation Conference Type: Conference Paper (published)
• Conference Name: The 25th European Health Psychology Society (EHPS) Annual Conference
• Online Publication Date: Sep 15, 2011
• Publication Date: 2011-09
• Deposit Date: Jan 25, 2023
• Journal: Psychology and Health
• Print ISSN: 0887-0446
• Electronic ISSN: 1476-8321
• Publisher: Taylor & Francis (Routledge)
• Peer Reviewed: Not Peer Reviewed
• Volume: 26
• Issue: Sup2
• Pages: 281-338
• DOI: https://doi.org/10.1080/08870446.2011.617190
• Keywords: Public Health, Environmental and Occupational Health; Applied Psychology; Management Science and Operations Research; Mechanical Engineering; Energy Engineering and Power Technology
• Public URL: https://uwe-repository.worktribe.com/output/10360650
• Publisher URL: https://www.tandfonline.com/doi/full/10.1080/08870446.2011.617190