Outputs (291)

Internal market orientation and strategy implementation (2016)
Book Chapter

Managing People within organisations is a complex and intricate challenge much insight can be gained from complementing the mainstream trends with other research fields. This Chapter shall focus on the role Internal Marketing Orientation (IMO) as a k... Read More about Internal market orientation and strategy implementation.

A Lean Six Sigma framework for the reduction of ship loading commercial time in the iron ore pelletising industry (2016)
Journal Article

© 2016 Informa UK Limited, trading as Taylor & Francis Group. Abstract: Evidence suggests that specifically designed frameworks to implement Lean Six Sigma (LSS) projects to tackle particular problems are more effective than ‘generic’ versions. Thi... Read More about A Lean Six Sigma framework for the reduction of ship loading commercial time in the iron ore pelletising industry.

Servitization strategies and co-creation (2016)
Presentation / Conference Contribution

Purpose: This research aims at investigating the moderating role of co-creation in the implementation of servitization strategies in the pharmaceutical industry. Co-creation is expected to have an impact on the use of different levels of services, a... Read More about Servitization strategies and co-creation.

An existential hermeneutic philosophical approach to project management (2016)
Journal Article

The philosophies of Martin Heidegger and Richard Rorty are used to redescribe the fundamental assumptions underpinning project management. Rather than viewing project management as merely a science, the significance and value of philosophy for projec... Read More about An existential hermeneutic philosophical approach to project management.

An analysis of managerial factors affecting the implementation and use of overall equipment effectiveness (2016)
Journal Article

© 2015 Informa UK Limited, trading as Taylor & Francis Group. To ensure manufacturing organisations remain competitive, most of them are turning to total productive maintenance (TPM) and lean manufacturing to ensure seamless operations. Overall equ... Read More about An analysis of managerial factors affecting the implementation and use of overall equipment effectiveness.

Internal market orientation and work-family balance in family businesses (2016)
Journal Article

This research paper aims at investigating the importance of work-family balance (WFB) on family businesses from Andalusia (Spain) and its impact on job satisfaction and employees' commitment. The research objectives are twofold: (1) to classify compa... Read More about Internal market orientation and work-family balance in family businesses.

A new perspective on customer satisfaction and service quality measurement using service-dominant logic (2016)
Presentation / Conference Contribution

Service-based performance measures assess discreet service encounters, rather than value-in-use. However, service-dominant logic suggests a longer term focus is more appropriate, offering businesses the chance to build relationships and customer loya... Read More about A new perspective on customer satisfaction and service quality measurement using service-dominant logic.

How social shopping retains customers? Capturing the essence of website quality and relationship quality (2018)
Journal Article

© 2016 Informa UK Limited, trading as Taylor and Francis Group. Social shopping as a result of the advancement of social media applications isincreasing considerably in e-commerce. As a consequence of the multifaceted phenomenon of social shopping, w... Read More about How social shopping retains customers? Capturing the essence of website quality and relationship quality.

Gamification in higher education: An experiment to assess student’s engagement and motivation (2016)
Presentation / Conference Contribution

Gamification in higher education: an experiment to assess students’ engagement and motivation.

Servitization and co-creation: Customers’ Perspective (2016)
Presentation / Conference Contribution

This research aims at investigating the moderating role of co-creation in the implementation of servitization strategies (in a B2B context) in the pharmaceutical industry from the perspective of customers (that is the servitized firms). Servitizati... Read More about Servitization and co-creation: Customers’ Perspective.

Assessing the impact of gamification on students’ engagement and motivation (2016)
Presentation / Conference Contribution

Gamification is gaining momentum in Higher Education (HE) as scholars begin to enquire what they can learn from game experiences to improve students’ engagement and motivation (Niman, 2014). Gamification does not mean using games, instead it refers t... Read More about Assessing the impact of gamification on students’ engagement and motivation.

Developing entrepreneurial intentions through gamification using online business challenges (2016)
Presentation / Conference Contribution

Purpose: This paper describes the results of a research project aimed at investigating the moderating role of gamification on the development of entrepreneurial intentions through the use of online business challenges. Following the theory of plann... Read More about Developing entrepreneurial intentions through gamification using online business challenges.

Emotional intelligence and British expatriates’ cross-cultural adjustment in international construction projects (2016)
Journal Article

© 2016 Informa UK Limited, trading as Taylor & Francis Group. Today’s internationalized business demands global mindset, intercultural sensitivity and the ability to skilfully negotiate through cross-cultural interactions. Therefore, the overall ai... Read More about Emotional intelligence and British expatriates’ cross-cultural adjustment in international construction projects.

Big Data in the construction industry: A review of present status, opportunities, and future trends (2016)
Journal Article

© 2016 Elsevier Ltd The ability to process large amounts of data and to extract useful insights from data has revolutionised society. This phenomenon—dubbed as Big Data—has applications for a wide assortment of industries, including the construction... Read More about Big Data in the construction industry: A review of present status, opportunities, and future trends.

A case study in estimating avionics availability from field reliability data (2016)
Journal Article

Copyright © 2015 John Wiley & Sons, Ltd. Under incentivized contractual mechanisms such as availability-based contracts, the support service provider and its customer must share a common understanding of equipment reliability baselines. Emphasis is... Read More about A case study in estimating avionics availability from field reliability data.

Conversations in search of audiences: Prospects and challenges of marketing UK’s postgraduate higher education using social media (2016)
Book Chapter

It is no surprise that there are serious disparities between the rhetoric of education and the realities of education. Marketing of university curricula is a challenge that is increasingly becoming a difficult proposition as advances in social media... Read More about Conversations in search of audiences: Prospects and challenges of marketing UK’s postgraduate higher education using social media.

Empirical evidence of an integrative knowledge competence framework for ERP systems implementation in UK industries (2016)
Journal Article

© 2016 Elsevier B.V. Enterprise Resource Planning (ERP) systems can greatly improve business productivity and better serve customers by creating values through integrating business processes and sharing current information. Knowledge Management (KM)... Read More about Empirical evidence of an integrative knowledge competence framework for ERP systems implementation in UK industries.

Resolving forward-reverse logistics multi-period model using evolutionary algorithms (2016)
Journal Article

© 2016 Elsevier Ltd In the changing competitive landscape and with growing environmental awareness, reverse logistics issues have become prominent in manufacturing organizations. As a result there is an increasing focus on green aspects of the supply... Read More about Resolving forward-reverse logistics multi-period model using evolutionary algorithms.

Knowledge management as intellectual property: Evidence from Mexican manufacturing SMEs (2016)
Journal Article

© 2016, © Emerald Group Publishing Limited. Purpose: The purpose of this paper is to explore the relationship between knowledge management and creation of intellectual property within the context of small and medium size manufacturing enterprises. De... Read More about Knowledge management as intellectual property: Evidence from Mexican manufacturing SMEs.

Exploring enterprise social systems & organisational change: Implementation in a digital age (2016)
Journal Article

Information systems (IS), since their introduction into organisations over five decades ago, have promised to streamline business processes, integrate disparate systems, increase innovation, and offer greater competitive advantage. Over the past deca... Read More about Exploring enterprise social systems & organisational change: Implementation in a digital age.