Outputs (452)

A square peg in a round hole? A case study of whole life costing applications within sustainable procurement practices in the UK social housing sector (2011)
Presentation / Conference Contribution

The UK social housing sector is facing challenging times. The reduction in housing grant subsidy, the restructuring of affordable rent levels and the planned reforms of housing benefit under the Comprehensive Spending Review (HM Treasury, 2010) have... Read More about A square peg in a round hole? A case study of whole life costing applications within sustainable procurement practices in the UK social housing sector.

Supply Chain Quality Relationship Management: Managing triadic relationships towards improved performance outcomes
Presentation / Conference Contribution

Purpose: Managers and academics are conscientious that companies compete as a larger network. They need to understand the role of network relationships towards improved supply chain performance; however, clear conceptual backgrounds are needed. Fo... Read More about Supply Chain Quality Relationship Management: Managing triadic relationships towards improved performance outcomes.

An analysis of industrial practice on estimating the in-service costs for a product service system (2011)
Presentation / Conference Contribution

An extensive range of companies have moved from providing a tangible product to offering long-term integrated product service solutions. The revenue from such offerings, in particular at the in-service stage of a product service system, has become a... Read More about An analysis of industrial practice on estimating the in-service costs for a product service system.

The English patient experience (2011)
Presentation / Conference Contribution

Understanding the interaction between performance measurement, quality of care and patient satisfaction is important in managing healthcare. The family doctor is typically the first point of contact for patients and the gatekeeper for most treatments... Read More about The English patient experience.

An interview with former CSIR Director General Raghunath Anant Mashelkar (2011)
Journal Article

For 11 years, Dr. Mashelkar served as the Director General of Council of Scientific and Industrial Research (CSIR), which is a premier industrial R&D organization in India. He has been bestowed with Padma Shri and Padma Bhushan awards by the governme... Read More about An interview with former CSIR Director General Raghunath Anant Mashelkar.

2011 national family business report (2011)
Report

The challenges arising in the evolution of the triple helix institutional system (2011)
Book Chapter

INTRODUCTION AND BACKGROUND OF STUDY Malaysia’s first formal science and technology policy was introduced in 1986 (National Science and Technology Policy II 2000–2010 [NSTPII] 2000). One of the major programs of this policy was the provision of g... Read More about The challenges arising in the evolution of the triple helix institutional system.

Multi-disciplinarity and multiculturalism in sustainability education: Pedagogy of risk and ethics (2011)
Presentation / Conference Contribution

Great expectations and hard times: The paradoxical experience of the engineer as project manager (2011)
Journal Article

While tensions between technical and management functions in organisations have long been recognised, very little research examines this relationship empirically in light of the emergence of project management as an (apparently) attractive career rou... Read More about Great expectations and hard times: The paradoxical experience of the engineer as project manager.

State-of-the-art sustainability analysis methodologies for efficient decision support in green production operations (2011)
Journal Article

Over the last three decades, new concepts, strategies, frameworks and systems have been developed to tackle the sustainable development issue. This paper reviews the challenges, perspectives and recent advances in support of sustainable production op... Read More about State-of-the-art sustainability analysis methodologies for efficient decision support in green production operations.

Leading Indian Railways: corporatization initiatives and challenges (2011)
Journal Article

Indian Railways operate around 15,000 trains everyday and carry 18 million passengers everyday which is equivalent to transporting people of 46 countries with minimum population from one place to another. It is a tremendous operation. Indian Railways... Read More about Leading Indian Railways: corporatization initiatives and challenges.

Understanding services and the customer response (2011)
Book Chapter

Are you being served? (2011)
Book Chapter

Service design and delivery (2011)
Book

Service Design and Delivery provides a comprehensive overview of the increasingly important role played by the service industry. Focusing on the development of different processes employed by service organizations, the book emphasizes management of s... Read More about Service design and delivery.

Complex deployed responsive service (2011)
Book Chapter

Goods, products and services (2011)
Book Chapter

Enterprise transformation: Why are we interested, what is it, and what are the challenges? (2011)
Journal Article

© IIE, INCOSE. The concept of enterprise transformation has become increasingly popular as companies recognize the need to achieve an integrated perspective within and across organizational boundaries to address complex challenges. Yet, there is litt... Read More about Enterprise transformation: Why are we interested, what is it, and what are the challenges?.

The difficulties of supplying new technologies into highly regulated markets: The case of tissue engineering (2011)
Journal Article

This study provides an insight into the difficulties companies encounter in transposing basic science into commercially viable healthcare technologies, focusing on the issue of establishing a dominant supply model within a highly regulated market. Th... Read More about The difficulties of supplying new technologies into highly regulated markets: The case of tissue engineering.

Introduction to special issue: The emerging role of universities in socio-economic development through knowledge networking (2011)
Journal Article

This special issue explores the operationalization of the triple helix system in developing countries by examining the university-industry relationship and its implications for national and regional innovation systems. The five papers in this issue a... Read More about Introduction to special issue: The emerging role of universities in socio-economic development through knowledge networking.

University and innovation systems: The case of India (2011)
Journal Article

This paper looks into the evolution of the innovation system in India and the role of the universities in the light of various system theories of innovation. Its passive role in the Indian innovation system notwithstanding, there is evidence to show... Read More about University and innovation systems: The case of India.