Dr Adam Poole's Outputs (2)

System trust - and interplay between institutional theory and agency theory final submission (2017)
Presentation / Conference Contribution

This developmental paper addresses one of the key dilemmas of Agency Theory, specifically how does the principal in a relationship evaluate and assess that the agent in the relationship is conducting themselves in an appropriate manner and behaving i... Read More about System trust - and interplay between institutional theory and agency theory final submission.

The financial service industry and the 2008 financial crisis: How to restore lost trust (2017)
Presentation / Conference Contribution

Responding to calls for research into the drivers of environmental or system trust this study examines and identifies factors that foster consumer trust in the environment within which the UK financial services industry operates against the backgroun... Read More about The financial service industry and the 2008 financial crisis: How to restore lost trust.