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All Outputs (31)

Teach a man to fish: A case study of entrepreneurship education in conflict-ridden Maiduguri Nigeria (2016)
Presentation / Conference Contribution

The abduction in April 2014 of more than 250 school girls in Chibok, a small town near Maiduguri Nigeria, drew international attention to the scale of terror unleashed by the dreaded Boko Haram in the region. Stakeholders have recognised the urgent n... Read More about Teach a man to fish: A case study of entrepreneurship education in conflict-ridden Maiduguri Nigeria.

Qualitative middle-range research in operations management: The need for theory-driven empirical inquiry (2014)
Journal Article

Purpose: The purpose of this paper is to highlight the potential of a qualitative middle-range research approach to contribute to the advancement of operations management (OM) field. Design/methodology/approach -To better signify such contribution, i... Read More about Qualitative middle-range research in operations management: The need for theory-driven empirical inquiry.

Integrating internal customer orientation, internal service quality, and customer orientation in the banking sector: An empirical study (2010)
Journal Article

The purpose of this paper is to examine the interrelationships between internal customer orientation (ICO), internal service quality (ISQ), and customer orientation (CO) to develop and test a conceptual model of the antecedents of CO in the banking s... Read More about Integrating internal customer orientation, internal service quality, and customer orientation in the banking sector: An empirical study.