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Digital dark matter within product service systems (2017)
Journal Article
Vendrell-Herrero, F., Myrthianos, V., Parry, G., & Bustinza, O. F. (2017). Digital dark matter within product service systems. Competitiveness Review: An International Business Journal incorporating Journal of Global Competitiveness, 27(1), 62-79. https://doi.org/10.1108/CR-11-2014-0037

© 2017, © Emerald Publishing Limited. Purpose: The unobserved benefits of digital technologies are described as digital dark matter. Product service systems (PSSs) are bundles of products and services that deliver value in use, which is unobserved bu... Read More about Digital dark matter within product service systems.

Servitization and deservitization: Overview, concepts, and definitions (2017)
Journal Article
Kowalkowski, C., Gebauer, H., Kamp, B., & Parry, G. (2017). Servitization and deservitization: Overview, concepts, and definitions. Industrial Marketing Management, 60, 4-10. https://doi.org/10.1016/j.indmarman.2016.12.007

© 2016 Elsevier Inc. The topic of servitization has generated a considerable body of research and many conferences, as well as industry engagement. Yet, despite the extensive literature associated with this now-mature discipline, there is no broad-ba... Read More about Servitization and deservitization: Overview, concepts, and definitions.

Bristol and Bath by Design; To understand the economic and cultural value of design in the Bristol and Bath region (2016)
Report
Parraman, C., Ellen, H., Parry, G., Webber, D., Dovey, J., Rose, K., …Lewis, V. (2016). Bristol and Bath by Design; To understand the economic and cultural value of design in the Bristol and Bath region

The aim of the project was to collect data on design companies in the Bristol and Bath region, and to gain a better understanding of the economic and cultural value of the design-led sector. To do this, our primary research was to develop a range... Read More about Bristol and Bath by Design; To understand the economic and cultural value of design in the Bristol and Bath region.

A case study in estimating avionics availability from field reliability data (2016)
Journal Article
Settanni, E., Newnes, L., Thenent, N., Bumblauskas, D., Parry, G., & Goh, Y. M. (2016). A case study in estimating avionics availability from field reliability data. Quality and Reliability Engineering International, 32(4), 1553-1580. https://doi.org/10.1002/qre.1854

Under incentivized contractual mechanisms such as availability-based contracts the support service provider and its customer must share a common understanding of equipment reliability baselines. Emphasis is typically placed on the Information Technol... Read More about A case study in estimating avionics availability from field reliability data.

Technological capabilities, resilience capabilities and organizational effectiveness (2016)
Journal Article
Perez-Arostegui, M., Bustinza, O. F., Vendrell-Herrero, F., Perez-Arostegui, M., & Parry, G. (2019). Technological capabilities, resilience capabilities and organizational effectiveness. International Journal of Human Resource Management, 30(8), 1370-1392. https://doi.org/10.1080/09585192.2016.1216878

© 2016, © 2016 Informa UK Limited, trading as Taylor & Francis Group. Previous research has defined resilience as a desirable characteristic for an organization and its members to possess when circumstances adversely change. Resilience is analysed... Read More about Technological capabilities, resilience capabilities and organizational effectiveness.

Servitization, digitization and supply chain interdependency (2016)
Journal Article
Vendrell-Herrero, F., Bustinza, O. F., Parry, G., & Georgantzis, N. (2017). Servitization, digitization and supply chain interdependency. Industrial Marketing Management, 60, 69-81. https://doi.org/10.1016/j.indmarman.2016.06.013

© 2016 The Author(s) This study draws on literature at the intersection of servitization, digital business models and supply chain management. Work empirically explores how digital disruption has affected Business-to-Business (B2B) interdependencies.... Read More about Servitization, digitization and supply chain interdependency.

Assessing the impact of digitisation on the local transport network in London (2016)
Presentation / Conference
Carruthers, J., Parry, G., & Wood, Z. (2016, June). Assessing the impact of digitisation on the local transport network in London. Paper presented at 2nd Service Systems Forum on Service Research in the Personal Data Economy (SSFV2016)

This presentation outlines the findings of a project that aimed at identifying and analyzing the key variables that would allow the impact of digital innovations on the London transportation network to be measured. Uber was the focus of the project d... Read More about Assessing the impact of digitisation on the local transport network in London.

The uber disruption: Assessing the impact of digitisation on local transport (2016)
Presentation / Conference
Carruthers, J., Parry, G., & Wood, Z. (2016, March). The uber disruption: Assessing the impact of digitisation on local transport. Presented at Research Summit: What drives Europe's digital economy?

This Research Summit brings together leading researchers, policy professionals and businesses with an interest in cutting-edge evidence, big data methods, entrepreneurship, innovation and economic growth. It is organised by Readie, Europe’s Research... Read More about The uber disruption: Assessing the impact of digitisation on local transport.

Operationalising IoT for reverse supply: the development of use-visibility measures (2016)
Journal Article
Ng, I. C., Maull, R. S., Brax, S. A., Parry, G. C., Parry, G., Brax, S., …Ng, I. (2016). Operationalising IoT for reverse supply: the development of use-visibility measures. Supply Chain Management, 21(2), 228-244. https://doi.org/10.1108/SCM-10-2015-0386

© 2016, © Authors. Published by Emerald Group Publishing Limited. This work is published under the Creative Commons Attribution (CC BY 3.0) Licence Purpose – Improvement of reverse supply chains requires accurate and timely information about the patt... Read More about Operationalising IoT for reverse supply: the development of use-visibility measures.

Applying Forgotten Lessons in Field Reliability Data Analysis to Performance-based Support Contracts (2016)
Journal Article
Settanni, E., Newnes, L., Thenent, N., Parry, G., Bumblauskas, D., Sandborn, P., & Goh, Y. M. (2016). Applying Forgotten Lessons in Field Reliability Data Analysis to Performance-based Support Contracts. Engineering Management Journal, 28(1), 3-13. https://doi.org/10.1080/10429247.2015.1130508

Assumptions used in field reliability data analysis may be seldom made explicit or questioned in practice, yet these assumptions affect how engineering managers develop metrics for use in long-term support contracts. To address this issue, this artic... Read More about Applying Forgotten Lessons in Field Reliability Data Analysis to Performance-based Support Contracts.

Internationalization of product-service systems: Global, regional or national strategy? (2016)
Journal Article
Bustinza, O., Parry, G., Bustinza, O. F., Vendrell-Herrero, F., & O'Regan, N. (2016). Internationalization of product-service systems: Global, regional or national strategy?. https://doi.org/10.17323/1995-459x.2016.1.16.29

© 2015 National Research University Higher School of Economics. Highly dynamic market environment, knowledge creation and technology advancement demands that producers/providers need to be more efficient and effective in meeting existing and future c... Read More about Internationalization of product-service systems: Global, regional or national strategy?.

Financial resilience in charities v.2 (2016)
Report
Green, E., Ritchie, F., Parry, G., & Bradley, P. Financial resilience in charities v.2

Document submitted to the Select Committee on Charities; House of Lords. 30th September 2016

Knowledge Acquisition in Information System Development: A Case Study of System Developers in an International Bank (2016)
Journal Article
Parry, G. C., White, G. R., White, G. Z., Parry, G., & Puckering, A. (2016). Knowledge Acquisition in Information System Development: A Case Study of System Developers in an International Bank. Strategic Change, 25(1), 81-95. https://doi.org/10.1002/jsc.2048

© 2016 John Wiley & Sons, Ltd. System developers quickly acquire knowledge of the benefits and limitations of system development approaches and this knowledge enables them to adopt or adapt methodologies according to the scope and scale of projects... Read More about Knowledge Acquisition in Information System Development: A Case Study of System Developers in an International Bank.

Recovering revenue through customerization and service channel linking (2015)
Journal Article
Sanchez, B. O., Parry, G., Vendrell-Herrero, F., & Myrthianos, V. (2015). Recovering revenue through customerization and service channel linking. https://doi.org/10.6036/MN7570

This article aims to contribute to understanding on how to recover value chain and firm revenues through innovative service channel linking and value co-creation. The work examines how creative industry firms integrate customers as they add digital s... Read More about Recovering revenue through customerization and service channel linking.

Cutting cost in service systems: Are you running with scissors? (2014)
Journal Article
Thenent, N., Settanni, E., Parry, G., Goh, Y. M., & Newnes, L. (2014). Cutting cost in service systems: Are you running with scissors?. Strategic Change, 23(5-6), 341-357. https://doi.org/10.1002/jsc.1981

A rigorous link between the domains of cost estimation, systems theory and accident investigation reveals fundamental epistemological limitations of commonly employed cost models when dealing with the characteristics of systems, particularly service... Read More about Cutting cost in service systems: Are you running with scissors?.

Value and servitization; Creating complex deployed responsive services (2014)
Journal Article
Parry, G., & Tasker, P. (2014). Value and servitization; Creating complex deployed responsive services. Strategic Change, 23(5-6), 303-315. https://doi.org/10.1002/jsc.1978

This paper presents a value framework which captures how manufacturing engineering firms are transforming from product to complex service provision where the service is delivered within the customer’s dynamic environment and their ability to capture... Read More about Value and servitization; Creating complex deployed responsive services.

Servitization as a driver for organizational change (2014)
Journal Article
Vendrell-Herrero, F., Parry, G., Bustinza, O., & O'Regan, N. (2014). Servitization as a driver for organizational change. Strategic Change, 23(5-6), 279-285. https://doi.org/10.1002/jsc.1976

Servitization is the move towards selling traditional product to selling a wide range of product-service bundle combinations. This movement contributes to firm sustainability and profitability and hence the competitiveness of nations. Key points:... Read More about Servitization as a driver for organizational change.

A through-life costing methodology for use in product-service-systems (2014)
Journal Article
Settanni, E., Newnes, L. B., Thenent, N. E., Parry, G., & Goh, Y. M. (2014). A through-life costing methodology for use in product-service-systems. International Journal of Production Economics, 153, 161-177. https://doi.org/10.1016/j.ijpe.2014.02.016

Availability-based contracts which provide customers with the use of assets such as machines, ships, aircraft platforms or subsystems like engines and avionics are increasingly offered as an alternative to the purchase of an asset and separate suppor... Read More about A through-life costing methodology for use in product-service-systems.

Using Data in Decision-Making: Analysis from the Music Industry (2014)
Journal Article
Bustinza, O. F., Parry, G., Vendrell-Herrero, F., & Bustinza, O. (2014). Using Data in Decision-Making: Analysis from the Music Industry. Strategic Change, 23(3-4), 265-277. https://doi.org/10.1002/jsc.1975

Copyright © 2014 John Wiley & Sons, Ltd Internet use provides an increasing amount of data that has potential value for managers and policy makers but, without a precise understanding of the meaning of data, erroneous conclusions may be drawn which... Read More about Using Data in Decision-Making: Analysis from the Music Industry.