All Outputs (5)

Supply and demand chain management: The effect of adding services to product offerings (2013)
Journal Article

Purpose: The purpose of this paper is to understand how firms manage their product and service offerings, integrating supply chain management (SCM) and demand chain management (DCM) strategies. Adding services to the product portfolio of a firm may b... Read More about Supply and demand chain management: The effect of adding services to product offerings.

Servitization - Complex engineering service availability: Is a paradigm shift in the business model and service enterprise required? (2013)
Journal Article

Servitization is the move by firms to gain value from service associated with their products, which requires a strategic rather than incremental change in the provider firm.

Enterprise imaging: Representing complex multi-organizational service enterprises (2013)
Journal Article

Purpose: The purpose of this paper is to present a visualization method developed as a result of an observed need to capture the organizational arrangements of a complex engineering service enterprise. The focal case study is between a public sector... Read More about Enterprise imaging: Representing complex multi-organizational service enterprises.

Music business models and piracy (2013)
Journal Article

The purpose of this paper is to estimate the scale of illegal file-sharing activity across ten countries and to correlate this activity with country revenues. The work aims to elucidate an under-explored business model challenge which exists in paral... Read More about Music business models and piracy.

Automotive enterprise transformation: Build to order as a sustainable and innovative strategy for the automotive industry? (2013)
Journal Article

© IIE, INCOSE. The global financial crisis has significantly impacted the automotive industry. The crisis has reduced the supply of credit to industry, exposed process inefficiencies, and reduced credit to consumers, which has reduced sales. Firms ar... Read More about Automotive enterprise transformation: Build to order as a sustainable and innovative strategy for the automotive industry?.