Personal services: Debating the wisdom of personalisation

Ashman, Helen; Brailsford, Tim; Brusilovsky, Peter

Abstract

Personalisation has been seen as the answer to the vast quantity of information now available digitally. Information is tailored to meet each user’s apparent needs, whether making use of Web-based learning materials, purchasing from online sites, accessing entertainment products or any other potentially-personalisable facility. Yet before rushing headlong into personalising everything, including online learning systems, we need to consider the threats posed by the capture of so much data about individuals, the implications of personalised information delivery, and whether the benefits of personalisation justify the costs. In this paper, we look at both the issues and benefits of personalisation, and consider how to steer our way to a safe and valuable use of personalisation.

Citation

Ashman, H., Brailsford, T., & Brusilovsky, P. Personal services: Debating the wisdom of personalisation. Paper presented at International Conference on Web-based Learning

• Presentation Conference Type: Conference Paper (unpublished)
• Conference Name: International Conference on Web-based Learning
• Acceptance Date: Jan 1, 2009
• Publication Date: Aug 19, 2009
• Peer Reviewed: Peer Reviewed
• Pages: 1-11
• Keywords: personalisation, adaptive hypermedia
• Public URL: https://uwe-repository.worktribe.com/output/993697
• Additional Information: Title of Conference or Conference Proceedings : Proceedings of the 8th International Conference on Web-Based Learning, ICWL 2009