Sounds of the salon: The auditory routines of hairdressers at work

Shortt, Harriet

Abstract

This article broadens the landscape of sensual ways of knowing and understanding and takes account of what we hear at work. In particular, I examine what role sounds play in the everyday lives of employees and why sounds are notable in organisational research. Central to this exploration are data gathered from a study of hairdressers working in hair salons. The findings presented here demonstrate that employees use sounds to sensually and creatively 'tune out' the emotional labour encountered as part of their work. It is argued that these auditory routines are used as a way of escaping work that is different to other strategies of escape; it is less about resistance or dis-identification, and more about respite and ways of relocating the 'self' elsewhere. Copyright © 2013 Inderscience Enterprises Ltd.

• Journal Article Type: Article
• Publication Date: Nov 13, 2013
• Journal: International Journal of Work Organisation and Emotion
• Print ISSN: 1740-8938
• Electronic ISSN: 1740-8946
• Publisher: Inderscience
• Peer Reviewed: Not Peer Reviewed
• Volume: 5
• Issue: 4
• Pages: 342-356
• DOI: https://doi.org/10.1504/IJWOE.2013.057400
• Keywords: sounds, sensory, work
• Public URL: https://uwe-repository.worktribe.com/output/929508
• Publisher URL: http://dx.doi.org/10.1504/IJWOE.2013.057400