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Recruiting young people with a visible difference to the YP Face IT feasibility trial: A qualitative exploration of primary care staff experiences

Hamlet, Claire; Williamson, Heidi; Harcourt, Diana


Claire Hamlet
Occasional Associate Lecturer - HAS HSS

Heidi Williamson
Associate Professor in Applied Health Research


© Cambridge University Press 2017. Background: Qualitative research methods embedded within feasibility trials are of significant value as they can provide important information for a definitive trial, often unable to be fulfilled by quantitative methods alone. In addition, such information can aid researchers running other trials or evaluating interventions on a similar topic. Aim: This study aimed to explore GP and nurses' experiences of recruiting to a trial exploring the feasibility of evaluating YP Face IT, a novel online psychosocial intervention to support young people with appearance-altering conditions. Methods: During the recruitment period, a focus group with participating GPS and nurses explored recruitment challenges. In addition, at the end of the recruitment period, telephone interviews were conducted with eight GPS and nurses involved in recruiting to the study, in order to inform a definitive trial of YP Face IT. Transcripts were subjected to thematic analysis. Findings: Despite reporting that the study was valuable and interesting, interviewees struggled to recruit in-consultation. They appeared to lack confidence in raising the sensitive issue of a visible difference and adopted strategies to avoid mentioning the topic. Participants felt the nature of the target population, as well as pressures of the primary care environment presented challenges to recruitment, but welcomed YP Face IT as an intervention that could address unmet support needs. Primary care staff may benefit from training to help them raise the subject of a visible difference with young people in order to identify those that require additional support.


Hamlet, C., Williamson, H., & Harcourt, D. (2017). Recruiting young people with a visible difference to the YP Face IT feasibility trial: A qualitative exploration of primary care staff experiences. Primary Health Care Research and Development, 18(6), 541-548.

Journal Article Type Article
Acceptance Date Jul 19, 2017
Online Publication Date Aug 14, 2017
Publication Date Nov 1, 2017
Deposit Date Aug 3, 2017
Journal Primary Health Care Research and Development
Print ISSN 1477-1128
Electronic ISSN 1477-1128
Publisher Cambridge University Press (CUP)
Peer Reviewed Peer Reviewed
Volume 18
Issue 6
Pages 541-548
Keywords visible difference
Public URL
Publisher URL


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