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Exploiting ability for human adaptation to facilitate improved human-robot interaction and acceptance

Caleb-Solly, Praminda; Dogramadzi, Sanja; Huijnen, Claire A.G.J.; van den Heuvel, Herjan

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Authors

Praminda Caleb-Solly

Claire A.G.J. Huijnen

Herjan van den Heuvel



Abstract

© Praminda Caleb-Solly, Sanja Dogramadzi, Claire A.G.J. Huijnen, and Herjan van den Heuvel. This article reports findings from a usability and user experience evaluations conducted in the last 2 years of a 4-year assistive robotics research project using the Kompai robot. It focuses on the evaluations that were conducted with older adults in an assisted living studio in the United Kingdom (which was arranged as an open plan studio apartment), a UK residential care home, and an older couple’s own home in the Netherlands over 2 days. It examines emergent adaptive human behaviour in human-robot interaction (HRI) to consider whether we are approaching the embodiment and functionality of service robots correctly. It discusses possible improvements that could be made at the systems level that better exploit people’s natural ability to adapt and find workarounds to technologies and their limitations.

Journal Article Type Article
Acceptance Date Jan 4, 2018
Publication Date May 27, 2018
Deposit Date May 1, 2018
Publicly Available Date Jul 25, 2018
Journal Information Society
Print ISSN 0197-2243
Electronic ISSN 1087-6537
Publisher Taylor & Francis (Routledge)
Peer Reviewed Peer Reviewed
Volume 34
Issue 3
Pages 153-165
DOI https://doi.org/10.1080/01972243.2018.1444255
Keywords assistive robotics, human-robot interaction, usability and user experience evaluation, socially assistive robots
Public URL https://uwe-repository.worktribe.com/output/869024
Publisher URL http://dx.doi.org/10.1080/01972243.2018.1444255
Additional Information Additional Information : This is an Accepted Manuscript of an article published by Taylor & Francis in The Information Society on 26th April 2018, available online: http://dx.doi.org/10.1080/01972243.2018.1444255.
Contract Date Jul 25, 2018

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