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Social network innovation in the Internet’s global coffee houses: designing a mobile Help Seeking tool in Learning Layers

Cook, John; Santos, Patricia

Social network innovation in the Internet’s global coffee houses: designing a mobile Help Seeking tool in Learning Layers Thumbnail


Authors

Patricia Santos



Abstract

© 2014, © 2014 International Council for Educational Media. In this paper, we argue that there is much that we can learn from the past as we explore the issues raised when designing innovative social media and mobile technologies for learning. Like the social networking that took place in coffee houses in the 1600s, the Internet-enabled social networks of today stand accused of being the so-called “weapons of mass distraction” or worse. However, we point out that modern fears about the dangers of social networking are overdone. The paper goes on to present some of the 1930s ideas of Vygotsky. Part of the Learning Layers project builds on this work; we report on extensive initial co-design work and significant barriers with respect to the design of a mobile Help Seeking tool for the health care sector (UK). We then provide an account of how the Help-Seeking tool is being linked to a Social Semantic Server and briefly report on a follow-up empirical co-design study. We conclude by highlighting associated challenges.

Citation

Cook, J., & Santos, P. (2014). Social network innovation in the Internet’s global coffee houses: designing a mobile Help Seeking tool in Learning Layers. Educational Media International, 51(3), 199-213. https://doi.org/10.1080/09523987.2014.968446

Journal Article Type Article
Publication Date Jan 1, 2014
Deposit Date Aug 13, 2015
Publicly Available Date Apr 28, 2016
Journal Educational Media International
Print ISSN 0952-3987
Electronic ISSN 1469-5790
Publisher Taylor & Francis (Routledge)
Peer Reviewed Peer Reviewed
Volume 51
Issue 3
Pages 199-213
DOI https://doi.org/10.1080/09523987.2014.968446
Keywords social media, mobile technology, personal learning networks, design research, social semantic server, Vygotsky
Public URL https://uwe-repository.worktribe.com/output/823773
Publisher URL http://dx.doi.org/10.1080/09523987.2014.968446

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