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Smartphone message sentiment analysis

Andriotis, Panagiotis; Takasu, Atsuhiro; Tryfonas, Theo

Authors

Dr Panos Andriotis Panagiotis.Andriotis@uwe.ac.uk
Senior Lecturer in Computer Forensics and Security

Atsuhiro Takasu

Theo Tryfonas



Contributors

Gilbert Peterson
Editor

Sujeet Shenoi
Editor

Abstract

Humans tend to use specific words to express their emotional states in written and oral communications. Scientists in the area of text mining and natural language processing have studied sentiment fingerprints residing in text to extract the emotional polarity of customers for a product or to evaluate the popularity of politicians. Recent research focused on micro-blogging has found notable similarities between Twitter feeds and SMS (short message service) text messages. This paper investigates the common characteristics of both formats for sentiment analysis purposes and verifies the correctness of the similarity assumption. A lexicon-based approach is used to extract and compute the sentiment scores of SMS messages found on smartphones. The data is presented along a timeline that depicts a sender’s emotional fingerprint. This form of analysis and visualization can enrich a forensic investigation by conveying potential psychological patterns from text messages.

Publication Date Jan 1, 2014
Print ISSN 1868-4238
Peer Reviewed Peer Reviewed
Volume 433
Pages 253-265
Book Title Advances in Digital Forensics X
ISBN 9783662449516
APA6 Citation Andriotis, P., Takasu, A., & Tryfonas, T. (2014). Smartphone message sentiment analysis. In G. Peterson, & S. Shenoi (Eds.), Advances in Digital Forensics X, 253-265. Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-662-44952-3_17
DOI https://doi.org/10.1007/978-3-662-44952-3_17
Keywords SMS messages, Twitter feeds, emotion, timeline
Publisher URL http://dx.doi.org/10.1007/978-3-662-44952-3_17
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