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AgroSupportAnalytics: A cloud-based complaints management and decision support system for sustainable farming in Egypt

Munir, Kamran; Ghafoor, Mubeen; Khafagy, Mohamed; Ihshaish, Hisham

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Authors

Mubeen Ghafoor

Mohamed Khafagy



Abstract

Sustainable Farming requires up-to-date advice on crop diseases, patterns, and adequate prevention actions to face developing circumstances. Currently, in developing countries like Egypt, farmers’ access to such information is extremely limited due to the agriculture support being either not available, inconsistent, or unreliable. The presented Cloud-based Complaints Management and Decision Support System for Sustainable Farming in Egypt, named as AgroSupportAnalytics, aims to resolve the problem of both the lack of support and advice for farmers, and the inconsistencies in doing so by current manual approach provided by agricultural experts. Key contribution is the development of an automated complaint management and decision support strategy, on the basis of extensive research on requirement analysis tailored for Egypt. The solution is grounded on the application of knowledge discovery and analysis on agricultural data and farmers’ complaints, deployed on a Cloud platform, to provide farming stakeholders in Egypt with timely and suitable support. This paper presents the overall system architectural framework along with the information and storage services, which have been based on the requirements specifications phases of the project along with the historical data sets of past 10 year of farmers complaints and enquiries in Egypt.

Citation

Munir, K., Ghafoor, M., Khafagy, M., & Ihshaish, H. (2022). AgroSupportAnalytics: A cloud-based complaints management and decision support system for sustainable farming in Egypt. Egyptian Informatics Journal, 23(1), 73-82. https://doi.org/10.1016/j.eij.2021.06.002

Journal Article Type Article
Acceptance Date Jun 12, 2021
Online Publication Date Jun 30, 2021
Publication Date 2022-03
Deposit Date Jul 1, 2021
Publicly Available Date Mar 18, 2022
Journal Egyptian Informatics Journal
Print ISSN 1110-8665
Publisher Elsevier
Peer Reviewed Peer Reviewed
Volume 23
Issue 1
Pages 73-82
DOI https://doi.org/10.1016/j.eij.2021.06.002
Keywords Management Science and Operations Research; Information Systems; Computer Science Applications
Public URL https://uwe-repository.worktribe.com/output/7502934
Publisher URL https://www.sciencedirect.com/science/article/pii/S1110866521000438

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