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The impact of affective verbal expressions in social robots

van Maris, Anouk; Sutherland, Alexander; Mazel, Alexandre; Dogramadzi, Sanja; Zook, Nancy; Studley, Matthew; Winfield, Alan; Caleb-Solly, Praminda


Alexander Sutherland

Alexandre Mazel

Nancy Zook
AHOD in Quality, Apprenticeships & Student Experience / Associate Professor

Praminda Caleb-Solly


This research investigates whether there is an ethical concern in robots misrepresenting their internal state through speech. Participants were asked to discuss their food preferences with a robot, where the robot would either respond through facts or an implied personal stance. Results show that there are no significant differences in the way participants perceived the robot or accepted the interaction; nor that the interaction influenced their mood. This indicates that the use of personal opinion by a robot does not significantly impact participants' opinion of the robot and therefore may not necessarily be a concern in human-robot interactions.


van Maris, A., Sutherland, A., Mazel, A., Dogramadzi, S., Zook, N., Studley, M., …Caleb-Solly, P. (2020). The impact of affective verbal expressions in social robots. .

Conference Name HRI '20: ACM/IEEE International Conference on Human-Robot Interaction
Conference Location Cambridge United Kingdom
Start Date Mar 23, 2020
Acceptance Date Jan 7, 2020
Publication Date Mar 23, 2020
Deposit Date Mar 7, 2021
Publicly Available Date Mar 12, 2021
Pages 508-510
ISBN 9781450370578
Public URL
Publisher URL


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