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Speech related accessibility issues in social robots

van Maris, Anouk; Dogramadzi, Sanja; Zook, Nancy; Studley, Matthew; Winfield, Alan; Caleb-Solly, Praminda

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Authors

Nancy Zook Nancy.Zook@uwe.ac.uk
Senior Lecturer in Psychology

Matthew Studley Matthew2.Studley@uwe.ac.uk
Associate Professor in Technology Ethics



Abstract

This work describes an incidental finding from a longitudinal Human-Robot Interaction study that was investigating whether a robot showing emotions during interactions with older adults was perceived differently than to a robot that did not display emotions during the interaction. During this study we noted that some older adults found it hard to understand what the robot was saying, regardless of the volume of speech generated by the robot. The fact that they did not have problems in understanding the researcher led us to investigating this accessibility-related issue in more depth. This paper describes the implications of this finding and recommendations on how to approach future work.

Citation

van Maris, A., Dogramadzi, S., Zook, N., Studley, M., Winfield, A., & Caleb-Solly, P. (2020). Speech related accessibility issues in social robots. In HRI '20: ACM/IEEE International Conference on Human-Robot Interaction. , (505-507). https://doi.org/10.1145/3371382.3378379

Conference Name HRI '20: ACM/IEEE International Conference on Human-Robot Interaction
Conference Location Cambridge United Kingdom
Start Date Mar 23, 2020
Acceptance Date Jan 7, 2020
Publication Date Mar 23, 2020
Deposit Date Mar 7, 2021
Publicly Available Date Mar 12, 2021
Pages 505-507
Book Title HRI '20: ACM/IEEE International Conference on Human-Robot Interaction
ISBN 9781450370578
DOI https://doi.org/10.1145/3371382.3378379
Keywords Human-robot interaction, accessibility, assistive robotics
Public URL https://uwe-repository.worktribe.com/output/7190194
Publisher URL https://dl.acm.org/doi/pdf/10.1145/3371382.3378379

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Copyright Statement
© {Van Maris | ACM} {2021}. This is the author's version of the work. It is posted here for your personal use. Not for redistribution. The definitive Version of Record was published in HRI '20: Companion of the 2020 ACM/IEEE International Conference on Human-Robot Interaction, http://dx.doi.org/10.1145/3371382.3378379







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