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Designing ethical social robots - A longitudinal field study with older adults

van Maris, Anouk; Zook, Nancy; Caleb-Solly, Praminda; Studley, Matthew; Winfield, Alan; Dogramadzi, Sanja

Authors

Anouk Van Maris Anouk.Vanmaris@uwe.ac.uk
Marie Curie - Early Research Studentship - Ethical Robot Interaction (ESR14)

Nancy Zook Nancy.Zook@uwe.ac.uk
Senior Lecturer in Psychology

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Praminda Caleb-Solly Praminda.Caleb-solly@uwe.ac.uk
Professor in Assistive Robotics and Intelligent Health Technologies



Abstract

Emotional deception and emotional attachment are regarded as ethical concerns in human robot interaction. Considering these concerns is essential, particularly as little is known about longitudinal effects of interactions with social robots. We ran a longitudinal user study with older adults in two retirement villages, where people interacted with a robot in a didactic setting for eight sessions over a period of four weeks. The robot would show either non-emotive or emotive behavior during these interactions in order to investigate emotional deception. Questionnaires were given to investigate participants’ acceptance of the robot, perception of the social interactions with the robot and attachment to the robot. Results show that the robot’s behavior did not seem to influence participants’ acceptance of the robot, perception of the interaction or attachment to the robot. Time did not appear to influence participants’ level of attachment to the robot, which ranged from low to medium. The perceived ease of using the robot significantly increased over time. These findings indicate that a robot showing emotions (and perhaps resulting in users being deceived) in a didactic setting may not by default negatively influence participants’ acceptance and perception of the robot, and that older adults may not become distressed if the robot would break or be taken away from them, as attachment to the robot in this didactic setting was not high. However, more research is required as there may be other factors influencing these ethical concerns, and support through other measurements than questionnaires are required to be able to draw conclusions regarding these concerns.

Journal Article Type Article
Publication Date Jan 24, 2020
Journal Frontiers in Robotics and AI
Electronic ISSN 2296-9144
Publisher Frontiers Media
Peer Reviewed Peer Reviewed
Volume 7
APA6 Citation van Maris, A., Zook, N., Caleb-Solly, P., Studley, M., Winfield, A., & Dogramadzi, S. (2020). Designing ethical social robots - A longitudinal field study with older adults. Frontiers in Robotics and AI, 7, https://doi.org/10.3389/frobt.2020.00001
DOI https://doi.org/10.3389/frobt.2020.00001

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http://creativecommons.org/licenses/by/4.0/

Copyright Statement
Copyright © 2020 van Maris, Zook, Caleb-Solly, Studley,Winfield and Dogramadzi.
This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted
academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.





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