QPQ: A simulation game for operations management students

Koukou, MI; Dekkers, R; Aldossary, MA; Zhou, Q

Abstract

Interactive learning where students play an active role is seen as key to gaining and retaining knowledge, differently to traditional lecture-based teaching where they are just passive recipients of knowledge. This study presents the QPQ Simulation Game which replicates all the different departments and processes of a manufacturing company that needs to make decisions for accepting orders, setting lead times, dealing with suppliers, assembling products, and delivering them to the customer within the agreed times and quality requirements. Evaluation of the students’ performance and learning happens through playing the game and calculating profits, quantity of finished products and improvements on the efficiency of operations. Results show that the students’ knowledge and understanding of key operations management concepts was increased, decision making skills enhanced, team-work was boosted, and a realisation of the complex and dynamic environment of a manufacturing company was gained.

• Presentation Conference Type: Conference Paper (unpublished)
• Conference Name: 24th International Conference on Production Research, 2017
• Start Date: Jul 30, 2017
• End Date: Aug 3, 2017
• Deposit Date: May 16, 2023
• Publicly Available Date: May 17, 2023
• ISBN: 1605955078
• Keywords: QPQ; simulation game; operations management
• Public URL: https://uwe-repository.worktribe.com/output/10778610