N. Ashill
Antecedents of service recovery performance in the New Zealand public healthcare sector
Ashill, N.; Carruthers, Janet; Krisjanous, J.
Authors
Contributors
Sam Fullerton
Editor
David L. Moore
Editor
Publication Date | Jan 1, 2004 |
---|---|
Peer Reviewed | Peer Reviewed |
Pages | 283-290 |
Book Title | Contemporary Readings |
ISBN | 1887676228 |
Keywords | service recovery, New Zealand, public healthcare sector |
Public URL | https://uwe-repository.worktribe.com/output/1064156 |
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