Outputs (478)
Analysing customer-supplier relationships in the process of innovation: An innovation systems approach (2011)
Journal Article
Adopting an innovation systems approach, this paper addresses how institutions in supply markets, in the institutional economics sense of informal constraints and formal rules, influence the innovation process between firms. Within an innovation sys... Read More about Analysing customer-supplier relationships in the process of innovation: An innovation systems approach.
Voluntary disclosure practices amongst listed companies in Nigeria (2011)
Journal Article
This study examines voluntary disclosure practices amongst listed companies in Nigeria. Results from univariate and multivariate analyses of 52 listed companies suggest an average voluntary disclosure of 44% based on modified Meek, Roberts and Gray (... Read More about Voluntary disclosure practices amongst listed companies in Nigeria.
Project deadline: A precondition for survival? (2011)
Presentation / Conference Contribution
Can project managers actually become senior executives? If not, what can be done to allow them to climb the ladder? What are the odds? How can a project manager better design his or her career development to take advantage of these opportunities? The... Read More about Project managers as senior executives, Volume 2: How the research was conducted: Methodology, detailed findings and analyses.
Project managers as senior executives, Volume I: Research results, advancement model and action proposals (2011)
Book
Can project managers actually become senior executives? If not, what can be done to allow them to climb the ladder? What are the odds? How can a project manager better design his or her career development to take advantage of these opportunities? The... Read More about Project managers as senior executives, Volume I: Research results, advancement model and action proposals.
The adaption of product cost estimation techniques to estimate the cost of service (2011)
Journal Article
This article presents an approach to ascertain whether product cost estimating techniques can be adapted for use in estimating the costs for providing a service. The research methodology adopted consists of a critique and analysis of the literature... Read More about The adaption of product cost estimation techniques to estimate the cost of service.
Enterprise imaging (2011)
Book Chapter
This chapter develops a two dimensional “Enterprise Image” capable of assisting independent provider and client stakeholders take an holistic perspective of their roles in complex support enterprises. Though the case study describes a complex, throug... Read More about Enterprise imaging.
Complex engineering service systems: A grand challenge (2011)
Book Chapter
In this chapter we reflect on the contributions made by the authors and further develop the framework for complex engineering service systems to include value cocreation with state-dependent outcomes where customer variety pushes into the multi-orga... Read More about Complex engineering service systems: A grand challenge.
Servitisation and value co-production in the UK music industry (2012)
Presentation / Conference Contribution
Purpose: To explore the impact of servitization on the music industry and seek lessons for other servitizing firms. Theoretical Background: Servitization describes the move by manufacturers to generate revenue through provision of service associa... Read More about Servitisation and value co-production in the UK music industry.
Enterprise imaging: The visualisation of resource base (2011)
Preprint / Working Paper
Purpose – To present a methodology for the visual representation of resources within a multi-organisational enterprise. The visualisation shows resource dependency and co-ordinators utilised by an alliance relationship to deliver an outcome. Design/... Read More about Enterprise imaging: The visualisation of resource base.
Complexity management (2011)
Book Chapter
This chapter explores the nature of complexity that arises in high value contracts between large organisations. To develop a framework a detailed case study was undertaken to identify the factors that create complexity. The case studied was the avail... Read More about Complexity management.
Economic sustainability challenges facing the poor women of India: Leadership example from a not-for-profit public sector (2011)
Journal Article
Modern day India is largely portrayed as an economic powerhouse but a vast majority of the billion-plus population is still deprived of the gains of economic prosperity. In view of this National Credit Fund for Women (Rashtriya Mahila Kosh) was set u... Read More about Economic sustainability challenges facing the poor women of India: Leadership example from a not-for-profit public sector.
Service enterprise transformation (2011)
Book Chapter
This chapter examines the challenges in transforming a complex multi-organisational service enterprise. The chapter builds on a review of relevant lit-erature and an empirical analysis of the early experience and lessons learned by industry and MoD... Read More about Service enterprise transformation.
Public procurement of innovations, diffusion and endogenous institutions (2011)
Journal Article
Purpose: Public procurement has been increasingly seen as an important innovation policy tool. One neglected aspect of the public procurement of innovation is, however, diffusion. The purpose of this paper is to counter this neglect by exploring how... Read More about Public procurement of innovations, diffusion and endogenous institutions.
Innovation in global public goods: Issues and challenges in provision of environment-monitoring services in Europe (2011)
Journal Article
Global climate change has necessitated a co-ordinated response from policy-makers across the world. Though the imperative for action has been much discussed in policy circles, actions at the implementation level remain somewhat less well-developed. T... Read More about Innovation in global public goods: Issues and challenges in provision of environment-monitoring services in Europe.
The impact of operations performance on customer loyalty (2010)
Journal Article
This research develops a longitudinal study that builds upon previous findings that operations performance of service delivery can positively affect customer satisfaction, further extending this verdict to point out operations performance as a direct... Read More about The impact of operations performance on customer loyalty.
Scenario thinking in product innovation teams: A practice approach (2010)
Thesis
The overall strategic emphasis on new product development is reflected in the exploration and exploitation of value relevant for sustainable competitive advantage. However, traditional management approaches have been inadequate in meeting this strate... Read More about Scenario thinking in product innovation teams: A practice approach.
A framework for development of models and analysis of the provision of through-life-costing for an engineering service (2010)
Presentation / Conference Contribution
The aim of this research is to provide an approach or solution to the challenge of modelling and analysing the provision of through-life-costing for an engineering service. The challenges of estimating the costs of engineering service are explained,... Read More about A framework for development of models and analysis of the provision of through-life-costing for an engineering service.