All Outputs (53)

The epistemological foundations of music piracy in the digital marketplace (2015)
Journal Article

This paper examines the fundamental epistemological gap between the consumers and producers of digitally based products. Using the music industry and the significance of digital products in this arena as a case study of evolving relationships between... Read More about The epistemological foundations of music piracy in the digital marketplace.

Value and servitization; Creating complex deployed responsive services (2014)
Journal Article

This paper presents a value framework which captures how manufacturing engineering firms are transforming from product to complex service provision where the service is delivered within the customer’s dynamic environment and their ability to capture... Read More about Value and servitization; Creating complex deployed responsive services.

Cutting cost in service systems: Are you running with scissors? (2014)
Journal Article

A rigorous link between the domains of cost estimation, systems theory and accident investigation reveals fundamental epistemological limitations of commonly employed cost models when dealing with the characteristics of systems, particularly service... Read More about Cutting cost in service systems: Are you running with scissors?.

Servitization as a driver for organizational change (2014)
Journal Article

Servitization is the move towards selling traditional product to selling a wide range of product-service bundle combinations. This movement contributes to firm sustainability and profitability and hence the competitiveness of nations. Key points:... Read More about Servitization as a driver for organizational change.

Servitization - Complex engineering service availability: Is a paradigm shift in the business model and service enterprise required? (2013)
Journal Article

Servitization is the move by firms to gain value from service associated with their products, which requires a strategic rather than incremental change in the provider firm.

Enterprise imaging: Representing complex multi-organizational service enterprises (2013)
Journal Article
Mills, J., Purchase, V. C., & Parry, G. (2013). Enterprise imaging: Representing complex multi-organizational service enterprises. International Journal of Operations and Production Management, 33(2), 159-180. https://doi.org/10.1108/01443571311295617

Purpose: The purpose of this paper is to present a visualization method developed as a result of an observed need to capture the organizational arrangements of a complex engineering service enterprise. The focal case study is between a public sector... Read More about Enterprise imaging: Representing complex multi-organizational service enterprises.

Automotive enterprise transformation: Build to order as a sustainable and innovative strategy for the automotive industry? (2013)
Journal Article
Parry, G., & Roehrich, J. (2013). Automotive enterprise transformation: Build to order as a sustainable and innovative strategy for the automotive industry?. Journal of Enterprise Transformation, 3(1), 33-52. https://doi.org/10.1080/19488289.2013.784223

© IIE, INCOSE. The global financial crisis has significantly impacted the automotive industry. The crisis has reduced the supply of credit to industry, exposed process inefficiencies, and reduced credit to consumers, which has reduced sales. Firms ar... Read More about Automotive enterprise transformation: Build to order as a sustainable and innovative strategy for the automotive industry?.

Understanding complex service systems through different lenses: An overview (2012)
Journal Article

The 2011 Grand Challenge in Service conference aimed to explore, analyse and evaluate complex service systems. A case scenario, improving the perception of safety in the London Borough of Sutton, provided a common context to link participant contribu... Read More about Understanding complex service systems through different lenses: An overview.

Transitioning from a goods-dominant to a service-dominant logic: Visualising the value proposition of Rolls-Royce (2012)
Journal Article
Ng, I., Parry, G., Smith, L., Maull, R., & Briscoe, G. (2012). Transitioning from a goods-dominant to a service-dominant logic: Visualising the value proposition of Rolls-Royce. Journal of Service Management, 23(3), 416-439. https://doi.org/10.1108/09564231211248480

Purpose: The purpose of this paper is to present a visualisation of the firm's offering from a service-dominant logic (S-DLogic) perspective. The case of Rolls-Royce is presented as an avenue through which to explore an alternative view of the firm's... Read More about Transitioning from a goods-dominant to a service-dominant logic: Visualising the value proposition of Rolls-Royce.

Going with the flow: A systems approach to how an academic health science centre creates value through collaboration (2012)
Journal Article
Ng, I., Parry, G., Davies, S., & Lim, W. M. (2012). Going with the flow: A systems approach to how an academic health science centre creates value through collaboration. Executive Briefing,

This briefing looks at the case of Cambridge University Health Partners, the management organisation of the Cambridge Academic Health Science Centre (AHSC). An AHSC is a partnership between one or more universities and healthcare providers focusing o... Read More about Going with the flow: A systems approach to how an academic health science centre creates value through collaboration.

Servitisation and value co-production in the UK music industry: An empirical study of Consumer Attitudes (2012)
Journal Article
Parry, G., Bustinza, O. F., & Vendrell-Herrero, F. (2012). Servitisation and value co-production in the UK music industry: An empirical study of Consumer Attitudes. International Journal of Production Economics, 135(1), 320-332. https://doi.org/10.1016/j.ijpe.2011.08.006

Since the rise of music on the internet the record industry has reported falling total sales revenues. This has occurred at a time when technology has radically increased choice, availability and the opportunity for the consumer to purchase music. To... Read More about Servitisation and value co-production in the UK music industry: An empirical study of Consumer Attitudes.

The adaption of product cost estimation techniques to estimate the cost of service (2011)
Journal Article
Huang, X., Newnes, L., & Parry, G. (2011). The adaption of product cost estimation techniques to estimate the cost of service. International Journal of Computer Integrated Manufacturing, 25(4-5), 417-431. https://doi.org/10.1080/0951192X.2011.596281

This article presents an approach to ascertain whether product cost estimating techniques can be adapted for use in estimating the costs for providing a service. The research methodology adopted consists of a critique and analysis of the literature... Read More about The adaption of product cost estimation techniques to estimate the cost of service.

Lean competence: Integration of theories in operations management practice (2010)
Journal Article
Parry, G., Mills, J., & Turner, C. (2010). Lean competence: Integration of theories in operations management practice. Supply Chain Management, 15(3), 216-226. https://doi.org/10.1108/13598541011039974

Purpose: This paper aims to develop a methodology for lean implementation that reduces the risk of damaging a company's key resources and abilities through the application of core competence theory. Design/methodology/approach: Academic literature pr... Read More about Lean competence: Integration of theories in operations management practice.

A critique of product and service based systems (2009)
Journal Article
Huang, X., Newnes, L., & Parry, G. (2009). A critique of product and service based systems

Towards the strategic outsourcing of core competencies in the automotive industry: Threat or opportunity? (2009)
Journal Article
Roehrich, J. K., & Parry, G. (2009). Towards the strategic outsourcing of core competencies in the automotive industry: Threat or opportunity?. International Journal of Automotive Technology and Management, 9(1), 40-53. https://doi.org/10.1504/IJATM.2009.023585

Faced with shorter product life cycles and increased cost of capital, companies can no longer afford the capital outlay for new facilities, which may become underutilised as processes improve over the first few years of operation. Outsourcing the pro... Read More about Towards the strategic outsourcing of core competencies in the automotive industry: Threat or opportunity?.

The importance of knowledge management for ERP systems (2008)
Journal Article
Parry, G., & Graves, A. (2008). The importance of knowledge management for ERP systems. International Journal of Logistics Research and Applications, 11(6), 427-441. https://doi.org/10.1080/13675560802340992

Enterprise resource planning (ERP) software provides a coherent integrated electronic business management environment, frequently controlling all logistics and billing for an enterprise. Many companies are now reliant upon these systems for their dai... Read More about The importance of knowledge management for ERP systems.

Toward a framework to assist servitization strategy implementation (2008)
Journal Article
Mills, J., Neaga, E., Parry, G., & Crute, V. (2008). Toward a framework to assist servitization strategy implementation

Advice for manufacturing companies to increase their attention to opportunities downstream of production had grown loud by the mid 1990s. Accompanying this advice lay warnings of generic, implementation issues to be addressed in the journey downstrea... Read More about Toward a framework to assist servitization strategy implementation.

Managing knowlege resources for sustainable competitive advantage (2008)
Journal Article
Lee, S., Parry, G., & Graves, A. (2008). Managing knowlege resources for sustainable competitive advantage

Building on previous research which showed that the loss of staff could have a significance impact on the out-turn performance of a project; this work seeks to explore the relationship between knowledge management and human resource management. To... Read More about Managing knowlege resources for sustainable competitive advantage.

Blue sky thinking (2007)
Journal Article
Parry, G. (2007). Blue sky thinking. Manufacturing Engineer -London-, 86(4), 40-43. https://doi.org/10.1049/me%3A20070411

Building cars to customer order could provide the key to releasing billions of euros currently tied up in stock. Glenn Parry outlines a scheme to move the industry in this direction.

The threat to core competence posed by developing closer supply chain relationships (2006)
Journal Article
Parry, G., James-Moore, M., & Graves, A. (2006). The threat to core competence posed by developing closer supply chain relationships. International Journal of Logistics Research and Applications, 9(3), 295-305. https://doi.org/10.1080/13675560600859524

Supply bases have been rationalised and now fewer “preferred” suppliers are in direct contact with customers, who demand more personal attention and greater responsiveness from them. In developing closer supplier relationships, the exchange of propri... Read More about The threat to core competence posed by developing closer supply chain relationships.