Lynne Eagle
Multiple objectives in measuring the multidimensional concept of customer satisfaction
Eagle, Lynne; McDonald, R. C.; Lee, K.
Authors
R. C. McDonald
K. Lee
| Presentation Conference Type | Conference Paper (unpublished) |
|---|---|
| Conference Name | XXI ATEM/APPA conference |
| Start Date | Sep 1, 1997 |
| End Date | Sep 1, 1997 |
| Publication Date | Sep 1, 1997 |
| Peer Reviewed | Peer Reviewed |
| Keywords | customer satisfaction |
| Public URL | https://uwe-repository.worktribe.com/output/1102075 |
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