Service blueprinting in the nonprofit sector: A case study

Polonsky, M. J.; Sargeant, Adrian

M. J. Polonsky

Adrian Sargeant

Journal Article Type	Article
Publication Date	Jan 1, 2005
Journal	Developments in Marketing Science
Print ISSN	0149-7421
Peer Reviewed	Not Peer Reviewed
Keywords	service blueprinting, nonprofit sector, case study
Public URL	https://uwe-repository.worktribe.com/output/1055817
Additional Information	Corporate Creators : Spotts H.E.