Managing the caseload: A qualitative action research study exploring how community children's nurses deliver services to children living with life-limiting, life-threatening, and chronic conditions

Pontin, David; Lewis, Mary

Abstract

PURPOSE. The number of children living with life-limiting, life-threatening, and chronic conditions nursed at home/in the community is increasing. There is limited literature on how community children's nurses (CCNs) manage their caseloads. DESIGN AND METHODS. A qualitative-action research study used in-depth interviews. RESULTS. The study generated a number of insights about the sorts of phenomena that contribute to CCNs' perceptions of workload. Themes included strategy, being proactive, purposeful visit, and knowing families. PRACTICE IMPLICATIONS. Using a workload tool may help CCNs manage caseloads. Further work in other areas is required to identify issues of cultural specificity. © 2008 Blackwell Publishing.

• Journal Article Type: Article
• Publication Date: Jan 1, 2008
• Journal: Journal for Specialists in Pediatric Nursing
• Print ISSN: 1539-0136
• Electronic ISSN: 1744-6155
• Publisher: Wiley
• Peer Reviewed: Peer Reviewed
• Volume: 13
• Issue: 1
• Pages: 26-35
• DOI: https://doi.org/10.1111/j.1744-6155.2008.00131.x
• Keywords: community, children's nursing, palliative care, caseload management
• Public URL: https://uwe-repository.worktribe.com/output/1016185
• Publisher URL: http://dx.doi.org/10.1111/j.1744-6155.2008.00131.x