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The role of organisational culture in occupational well being and quality of care: A literature review

Gerogiannis, Ilias; Montgomery, Anthony; Panagopoulou, Efharis

Authors

Anthony Montgomery

Efharis Panagopoulou



Abstract

Objectives: Organisational culture determines how individuals behave, what people pay attention to, and how they respond to different situations, and how they socialise with new members and exclude those who do not fit in. There is a direct link between patient safety, physician well being and organisational culture. There is a need to review the literature on organisational culture and indicate how it can be linked to occupational outcomes and quality of care. The purpose of the present article is to systematically review the literature on this issue from 1990 until 2010.

Methods: The relevant databases were searched using the appropriate key words and inclusion/exclusion criteria. Examples of key words included: organisational culture, safety, organisational climate, organisational structure, organisational change. The Searched databases included; PubMed, PsychInfo, EBSCO, Medline, BioMed central, and Science Direct Results: Studies have been analysed in terms of study design, methodology, response rates and significant outcomes.

Conclusions: The identified literature indicated that large percentages of healthcare professionals experience significant levels of job stress and job burnout. The review discusses in the detail the personal and organisational factors that are associated with stress and burnout within the hospital environment. Finally, the review evaluates the methodological and conceptual issues involved in job stress research.

Citation

Gerogiannis, I., Montgomery, A., & Panagopoulou, E. (2010). The role of organisational culture in occupational well being and quality of care: A literature review. Psychology and Health, 137-376. https://doi.org/10.1080/08870446.2010.502762

Journal Article Type Conference Paper
Conference Name 24th Annual Conference of the European Health Psychology Society, 2010
Conference Location Cluj-Napoca, Romania
Publication Date Aug 16, 2010
Deposit Date Jan 25, 2023
Journal Psychology and Health
Print ISSN 0887-0446
Electronic ISSN 1476-8321
Publisher Taylor & Francis (Routledge)
Peer Reviewed Not Peer Reviewed
Issue Issue sup1
Pages 137-376
DOI https://doi.org/10.1080/08870446.2010.502762
Keywords Public Health, Environmental and Occupational Health; Applied Psychology; Management Science and Operations Research; Mechanical Engineering; Energy Engineering and Power Technology
Public URL https://uwe-repository.worktribe.com/output/10360629
Publisher URL https://www.tandfonline.com/doi/full/10.1080/08870446.2010.502762