D Amaratunga
Process improvement through performance measurement: The balanced scorecard methodology
Amaratunga, D; Baldry, D; Sarshar, Marjan
Authors
D Baldry
Marjan Sarshar
| Journal Article Type | Article |
|---|---|
| Publication Date | Jan 1, 2001 |
| Journal | Work Study Journal |
| Print ISSN | 0043-8022 |
| Publisher | Emerald |
| Peer Reviewed | Peer Reviewed |
| Volume | 50 |
| Issue | 5 |
| Pages | 179-189 |
| DOI | https://doi.org/10.1108/EUM0000000005677 |
| Keywords | process improvement, performance measurement, balanced scorecard |
| Public URL | https://uwe-repository.worktribe.com/output/1088526 |
| Publisher URL | http://dx.doi.org/10.1108/EUM0000000005677 |
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