Uwe Lehmann
A post-mortem evaluation of an IT project: a case study of a process enhancement IT-project in a maintenance, repair and overhaul company
Lehmann, Uwe; Prabhakar, Guru Prakash
Abstract
The present work represents a post mortem evaluation of an SAP-IT project. It focuses on critical success factors
(CSF) in order to establish an appropriate guideline for the project evaluation.
A review of contemporary project management literature identifies general project CSF and SAP-project specific
CSF and provides a brief theoretical overview of the purpose of project reviews and points out difficulties regarding
performance measurements.
The review of the project is a qualitative evaluation based on selected CSF.
Project evaluation is an ongoing, multidimensional process and can be used to measure success and to learn from
previous experience.
The CSF used to measure the project success, need to be well defined and constantly checked as they can change
over time. For project success a good communication with all stakeholders involved is fundamental. Constant
review becomes necessary in today’s complex project world in order to engage in total quality management and
continuous improvement.
Journal Article Type | Article |
---|---|
Publication Date | Jan 1, 2008 |
Publicly Available Date | Jun 8, 2019 |
Journal | International Journal of Business and Management |
Print ISSN | 1833-3850 |
Publisher | Canadian Center of Science and Education |
Peer Reviewed | Peer Reviewed |
Volume | 3 |
Issue | 6 |
Pages | 57-70 |
Keywords | project management, project review, project success, critical success factors |
Public URL | https://uwe-repository.worktribe.com/output/1020016 |
Publisher URL | http://www.ccsenet.org/journal/index.php/ijbm/article/view/1476 |
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