Book Review - Parker, M. (Ed.), Life After COVID-19: The Other Side of Crisis (2021)
Journal Article
Bolden, R. (2021). Book Review - Parker, M. (Ed.), Life After COVID-19: The Other Side of Crisis. Colombo Business Journal, 12(2), 150-154. https://doi.org/10.4038/cbj.v12i2.86

Since the start of the pandemic Bristol University Press have commissioned a series of books on the topic of COVID-19 and its impact on business and society around the world . The first of these – Life After COVID-19: The other side of crisis – is an... Read More about Book Review - Parker, M. (Ed.), Life After COVID-19: The Other Side of Crisis.

Critical management education: Selected auto-ethnographic vignettes on how attachment to identity may disrupt learning (2021)
Journal Article
Knights, D., Huber, G., & Longman, R. (in press). Critical management education: Selected auto-ethnographic vignettes on how attachment to identity may disrupt learning. Management Learning, 53(3), 605-616. https://doi.org/10.1177/13505076211049868

In this essay, we explore the underlying processes of identity work in teaching from a critical management education (CME) perspective. Identity is a concern for both teachers and students and especially where the assumptions and routines on which it... Read More about Critical management education: Selected auto-ethnographic vignettes on how attachment to identity may disrupt learning.

Value co-creation in the B2B context: A conceptual framework and its implications (2021)
Journal Article
Pathak, B., Ashok, M., & Tan, Y. L. (2022). Value co-creation in the B2B context: A conceptual framework and its implications. Service Industries Journal, 42(3-4), 178-205. https://doi.org/10.1080/02642069.2021.1989414

This study aims to bring a renewed focus on Value Co-Creation (VCC) between an organisation (service provider) and its customers in the business-to-business (B2B) context. From the literature review, a conceptual framework of factors affecting VCC wa... Read More about Value co-creation in the B2B context: A conceptual framework and its implications.

Questing for meaningfulness through narrative identity work: The helpers, the heroes and the hurt (2021)
Journal Article
Weller, S. L., Brown, A. D., & Clarke, C. A. (2023). Questing for meaningfulness through narrative identity work: The helpers, the heroes and the hurt. Human Relations, 76(4), 551–576. https://doi.org/10.1177/00187267211043072

What identity narratives do those engaged in dangerous volunteering fabricate and how do they help satisfy their quest for meaningful lives? Based on a three-year ethnographic study of QuakeRescue, a UK-based voluntary, search and rescue charity, we... Read More about Questing for meaningfulness through narrative identity work: The helpers, the heroes and the hurt.

A pedagogy for critical management studies (2021)
Presentation / Conference
Knights, D., Huber, G., & Longman, R. (2021, July). A pedagogy for critical management studies. Paper presented at 81st Annual Meeting of the Academy of Management, Philadelphia [online]

In this essay, we explore the underlying processes of identity work in teaching from a critical management studies (CMS) and critical management education (CME) perspective. Identity is a concern for both teachers and students and especially where it... Read More about A pedagogy for critical management studies.

Developing inclusive leadership: Insights from our work with the NHS leadership academy (2021)
Presentation / Conference
Bolden, R., & Jarvis, C. (2021, July). Developing inclusive leadership: Insights from our work with the NHS leadership academy. Presented at 11th Developing Leadership Capacity Conference, London Metropolitan University

With a workforce of 1.5 million, the National Health Service (NHS) is the fifth largest organisation in the world. Despite its commitment to provide “a comprehensive service, available to all irrespective of gender, race, disability, age, sexual orie... Read More about Developing inclusive leadership: Insights from our work with the NHS leadership academy.

Organizationality and alterity: Critical reflections on “Teal organizing” in an online community of practice (2021)
Presentation / Conference
Longman, R. (2021, July). Organizationality and alterity: Critical reflections on “Teal organizing” in an online community of practice. Paper presented at 37th EGOS Colloquium – Organizing for an Inclusive Society: Meanings, Motivations & Mechanisms, Vrije Universiteit, Amsterdam

This paper develops an understanding of organization outside formal organizations by exploring the interplay between identity and alterity. Based on a netnography of an online community of practice (#AlteritOrg – a pseudonym), I reveal four qualitati... Read More about Organizationality and alterity: Critical reflections on “Teal organizing” in an online community of practice.

The rhetoric and reality of systems leadership (2021)
Presentation / Conference
Bolden, R. (2021, February). The rhetoric and reality of systems leadership. Presented at Academi Wales Winter School, Online

Heralded as a means for improving collaboration and alignment between agencies, communities and providers, ‘system(s) leadership’ is becoming increasingly advocated in public services. In the clamour and enthusiasm with which it has been embraced, ho... Read More about The rhetoric and reality of systems leadership.

Relationship between routines of supplier selection and evaluation, risk perception and propensity to form buyer–supplier partnerships (2021)
Journal Article
Gallear, D., Ghobadian, A., He, Q., Kumar, V., & Hitt, M. (2022). Relationship between routines of supplier selection and evaluation, risk perception and propensity to form buyer–supplier partnerships. Production Planning and Control, 33(14), 1399-1415. https://doi.org/10.1080/09537287.2021.1872811

Supply chain partnership is viewed as an important contributor to superior competitiveness; yet, the knowledge of ex-ante factors contributing to the deployment of supply chain partnership is nascent. This article examines the influence of the curren... Read More about Relationship between routines of supplier selection and evaluation, risk perception and propensity to form buyer–supplier partnerships.

Systems leadership: Pitfalls and possibilities (2020)
Report
Bolden, R. (2020). Systems leadership: Pitfalls and possibilities. London: National Leadership Centre

Systems leadership​ is heralded as a means for improving collaboration and alignment between those commissioning, providing and using public services. Despite the clamour, however, little attention has been paid to the challenges of such an approach... Read More about Systems leadership: Pitfalls and possibilities.

All that jazz (2020)
Journal Article
Turner, A. (2020). All that jazz. Coaching Psychologist, 16(1),

This is a paper (one of an informal series) looking at creative ways of coaching.

Leading to achieve social change: An interview with Ruth Hunt, former Chief Executive Officer of Stonewall (2020)
Journal Article
Bolden, R., Williams, R., & O’Regan, N. (2021). Leading to achieve social change: An interview with Ruth Hunt, former Chief Executive Officer of Stonewall. Journal of Management Inquiry, 30(1), 91-97. https://doi.org/10.1177/1056492620935192

In this interview Ruth Hunt, former CEO of the lesbian, gay, bi and trans equality charity Stonewall and now crossbench peer at the House of Lords, discusses her approach to leadership for social change. She considers the changing context of LGBT rig... Read More about Leading to achieve social change: An interview with Ruth Hunt, former Chief Executive Officer of Stonewall.

Resource integration: Adopting a paradox perspective to inform the management of tensions in customer resource allocation (2020)
Journal Article
Vafeas, M., & Hughes, T. (2020). Resource integration: Adopting a paradox perspective to inform the management of tensions in customer resource allocation. Industrial Marketing Management, 91, 596-609. https://doi.org/10.1016/j.indmarman.2020.03.014

Service-dominant logic maintains that value is created collaboratively through a process of resource integration. Knowledge-intensive business services, the context for this study, are heavily dependent on customer resources for the fulfilment of the... Read More about Resource integration: Adopting a paradox perspective to inform the management of tensions in customer resource allocation.

Leadership learning, power and practice in Laos: A leadership-as-practice perspective (2020)
Journal Article
Case, P., & Śliwa, M. (2020). Leadership learning, power and practice in Laos: A leadership-as-practice perspective. Management Learning, 51(5), 537-558. https://doi.org/10.1177/1350507620909967

This article contributes to the growing body of literature developed within the leadership-as-practice perspective, focusing on issues of learning and power. It draws on a co-constructed (auto)ethnographic account of an individual’s longitudinal expe... Read More about Leadership learning, power and practice in Laos: A leadership-as-practice perspective.

The Rise of Online Shopping: Could Servicescape Revive the High Street? (2019)
Conference Proceeding
Wiseman, G., & Poole, A. (in press). The Rise of Online Shopping: Could Servicescape Revive the High Street?.

Against a background of rising online sales and the decline of traditional high street shopping, this study examines factors related to in-store 'atmosphere' and 'servicescape' that may encourage consumers to purchase in-store rather than online in t... Read More about The Rise of Online Shopping: Could Servicescape Revive the High Street?.

University-industry relationships in developing countries: Opportunities and challenges in Algeria, Indonesia, Malaysia and India (2017)
Journal Article
Saad, M., Datta, S., & Razak, A. A. (2017). University-industry relationships in developing countries: Opportunities and challenges in Algeria, Indonesia, Malaysia and India. International Journal of Technology Management and Sustainable Development, 16(2), 175-190. https://doi.org/10.1386/tmsd.16.2.175_1

This article is aimed at investigating the various opportunities as well as the challenges faced by National Systems of Higher Education in aligning themselves with the requirement of National and Regional Innovation Systems in developing countries.... Read More about University-industry relationships in developing countries: Opportunities and challenges in Algeria, Indonesia, Malaysia and India.