Changing Auntie - a case study in managing and regulating user generated content at the BBC
(2009)
Book Chapter
Jones, J. (2009). Changing Auntie - a case study in managing and regulating user generated content at the BBC. In S. Tunney, & G. Monaghan (Eds.), Web Journalism: A New Form of Citizenship?. Sussex University Press
This chapter identifies case studies within the BBC of how the organisation is adapting its content to the user-led environment of the internet.