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Examining the relationship between social media analytics practices and business performance in the Indian retail industry: The mediating role of customer engagement (2020)
Journal Article
Garg, P., Gupta, B., Dzever, S., Sivarajah, U., & Kumar, V. (in press). Examining the relationship between social media analytics practices and business performance in the Indian retail industry: The mediating role of customer engagement. International Journal of Information Management,

Social media analytics (SMA) is a dynamic field which has received considerable attention from both academics and management practitioners alike. A significant number of the scholarly research currently being conducted in SMA, however, is conceptual.... Read More about Examining the relationship between social media analytics practices and business performance in the Indian retail industry: The mediating role of customer engagement.

Construction practitioners’ perception of key drivers of reputation in mega-construction projects (2020)
Journal Article
Olawale, O. A., Oyedele, L. O., & Owolabi, H. A. (2020). Construction practitioners’ perception of key drivers of reputation in mega-construction projects. Journal of Engineering, Design and Technology, https://doi.org/10.1108/JEDT-10-2019-0255

© 2020, Emerald Publishing Limited. Purpose: The purpose of this study is to commence the discourse on the non-inclusiveness of the dynamics of reputation within the construction industry by identifying and examining the key product and process drive... Read More about Construction practitioners’ perception of key drivers of reputation in mega-construction projects.


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