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All Outputs (65)

The importance of capabilities for strategic direction and performance (2004)
Journal Article
O’Regan, N., & Ghobadian, A. (2004). The importance of capabilities for strategic direction and performance. Management Decision, 42(2), 292-313. https://doi.org/10.1108/00251740410518525

This paper re-visits the perennial question “Why do some firms perform better than others?” by focusing on the resource-based view of strategy and in particular the role of generic organisational capabilities in the achievement of overall performance... Read More about The importance of capabilities for strategic direction and performance.

Key account management in financial services: an outline research agenda (2004)
Journal Article
Hughes, T., Foss, B., Stone, M., & Cheverton, P. (2004). Key account management in financial services: an outline research agenda. Journal of Financial Services Marketing, 9(2), 184-193

The forces of deregulation and technological development have created a highly competitive environment in financial services. Despite the quest for business-to-business service efficiency, most financial services companies know that they must not los... Read More about Key account management in financial services: an outline research agenda.

Balancing Marketing Education and Information Technology: Matching Needs or Needing a Better Match? (2004)
Journal Article
Hunt, L., Eagle, L., & Kitchen, P. J. (2004). Balancing Marketing Education and Information Technology: Matching Needs or Needing a Better Match?. Journal of Marketing Education, 26(1), 75-88. https://doi.org/10.1177/0273475303262350

The use of new information technology in marketing education has been widely, and often uncritically, accepted as both inevitable and beneficial with little in-depth analysis of this phenomenon, which is both a new mode of teaching (and learning) and... Read More about Balancing Marketing Education and Information Technology: Matching Needs or Needing a Better Match?.

Why we need a sex workers’ union (2004)
Book Chapter
Lopes, A., & Clamen, J. (2004). Why we need a sex workers’ union. In S. Day, & H. Ward (Eds.), Sex Work, Mobility & Health in Europe. London: Routledge

Re-visiting the strategy-performance question: An empirical analysis (2004)
Journal Article
O’Regan, N., & Ghobadian, A. (2004). Re-visiting the strategy-performance question: An empirical analysis. International Journal of Management and Decision Making, 5(2/3), 144-170. https://doi.org/10.1504/IJMDM.2004.005346

Strategic planning is assuming a greater importance for small- and medium-sized manufacturing firms as well as large firms. However, the lack of systematic strategic planning is considered by some commentators to be major reason for the failure of ma... Read More about Re-visiting the strategy-performance question: An empirical analysis.

Driven by results (2004)
Journal Article
Eagle, L., & Kitchen, P. J. (2004). Driven by results

Marketing PR (2004)
Book Chapter
Eagle, L. (2004). Marketing PR. In P. J. Kitchen, & P. De Pelsmacker (Eds.), A Primer on Integrated Marketing Communications. London: Routledge

Advertising (2004)
Book Chapter
Eagle, L. (2004). Advertising. In P. J. Kitchen, & P. De Pelsmacker (Eds.), A Primer on Integrated Marketing Communication. London: Routledge