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Workplace resistance in an Irish call centre: Slammin', scammin' smokin an' leavin' (2004)
Journal Article
Mulholland, K. (2004). Workplace resistance in an Irish call centre: Slammin', scammin' smokin an' leavin'. Work, Employment and Society, 18(4), 709-724. https://doi.org/10.1177/0950017004048691

This article examines workplace conflict in an Irish call centre. It criticizes managerial and post-structural accounts of resistance for failing to see that workplace conflict continues to be located in structural issues, such as the employment rela... Read More about Workplace resistance in an Irish call centre: Slammin', scammin' smokin an' leavin'.

A switch will induce a better pitch (2004)
Presentation / Conference
Prabhakar, G. P. (2004, November). A switch will induce a better pitch. Paper presented at pm days' 04

The research in the field of project management has already highlighted leadership styles with respect to group and task needs in the project and individual performance levels. This paper is based on the assumptions that leadership challenges are far... Read More about A switch will induce a better pitch.

Rethinking consumer disadvantage: The importance of qualitative research (2004)
Journal Article
Woodliffe, L. (2004). Rethinking consumer disadvantage: The importance of qualitative research. International Journal of Retail and Distribution Management, 32(11), 523-531. https://doi.org/10.1108/09590550410564755

This paper provides insight into the behaviour and attitudes of an under-researched group of consumers, and identifies some useful pointers for future research on consumer disadvantage. More specifically, the paper explores the relationships between... Read More about Rethinking consumer disadvantage: The importance of qualitative research.

The teaching of services marketing (2004)
Presentation / Conference
Hilton, T., Hughes, T., & McDowell, R. (2004, November). The teaching of services marketing. Paper presented at Services Marketing Conference

Enterprise resource planning: a UK aerospace perspective (2004)
Presentation / Conference
Parry, G., Price, P., & James-Moore, M. (2004, September). Enterprise resource planning: a UK aerospace perspective. Paper presented at Proceedings of the 2004 logistics research networks annual conference

A call to arms for applied marketing academics (2004)
Journal Article
Tapp, A. (2004). A call to arms for applied marketing academics. Marketing Intelligence and Planning, 22(5), 579-590. https://doi.org/10.1108/02634500410551950

“Research has a value that does not depend on how true it is” is a quote from Griseri's call for management researchers to concern themselves less with scientific validity and more with relevance, striking a chord within the marketing academy in the... Read More about A call to arms for applied marketing academics.

A switch in time saves nine (2004)
Presentation / Conference
Prabhakar, G. P., & Walker, S. (2004, August). A switch in time saves nine. Presented at Project/Program Governance, a key to Project/Program Performance?

Switch Leadership® is the conscious ability to manoeuvre from one leadership approach to another to enhance performance on a project. We focus on how a project manager makes the decision to apply existing leadership styles by studying practices in th... Read More about A switch in time saves nine.

The impact of switch leadership on project success (2004)
Presentation / Conference
Prabhakar, G. P. (2004, August). The impact of switch leadership on project success. Paper presented at Finnish Doctoral Program In Industrial Engineering And Management

The research in the field of project management has already highlighted leadership styles with respect to group and task needs in the project, individual performance levels, this paper is based on the assumptions that leadership challenges are far mo... Read More about The impact of switch leadership on project success.

Short- and long-term performance in manufacturing SMEs: Different targets, different drivers (2004)
Journal Article
O'Regan, N., & Ghobadian, A. (2004). Short- and long-term performance in manufacturing SMEs: Different targets, different drivers. International Journal of Productivity and Performance Management, 53(5), 405-424. https://doi.org/10.1108/17410400410545888

Contrary to popular belief, managing short-term performance differs significantly from managing long-term performance. It is not an extension of short-term performance over a longer-term time frame. This paper examines the steps of managing performan... Read More about Short- and long-term performance in manufacturing SMEs: Different targets, different drivers.

Astrology, alchemy and retro-organization theory: An astro-genealogical critique of the Myers-Briggs Type Indicator® (2004)
Journal Article
Case, P., & Phillipson, G. (2004). Astrology, alchemy and retro-organization theory: An astro-genealogical critique of the Myers-Briggs Type Indicator®. Organization, 11(4), 473-495. https://doi.org/10.1177/1350508404044059

The influence of astrology and alchemy on organizational conduct has not hitherto attracted much serious social scientific attention. Retro-organizational theory licenses paying closer attention to topics that are systematically occluded by modern kn... Read More about Astrology, alchemy and retro-organization theory: An astro-genealogical critique of the Myers-Briggs Type Indicator®.

The use and deployment of soft process technologies within UK manufacturing SMEs: An empirical assessment using logit models (2004)
Journal Article
Mole, K. F., Ghobadian, A., O'Regan, N., & Liu, J. (2004). The use and deployment of soft process technologies within UK manufacturing SMEs: An empirical assessment using logit models. Journal of Small Business Management, 42(3), 303-324. https://doi.org/10.1111/j.1540-627X.2004.00113.x

This study assesses the adoption of different soft process technologies from a survey of 218 British engineering and electronics small and medium-sized firms (SMEs). The new process (soft) technologies that were modeled included total quality managem... Read More about The use and deployment of soft process technologies within UK manufacturing SMEs: An empirical assessment using logit models.

A switch in time saves nine (2004)
Presentation / Conference
Prabhakar, G. P., & Walker, S. (2004, July). A switch in time saves nine. Paper presented at PMI Research Conference 2004

This paper suggests that adaptive changes in the situational leadership style adopted by the project manager toward his team during different sub-phases within the implementation phase in a project life cycle could enhance overall project performance... Read More about A switch in time saves nine.