Directing Improvements in Primary Care Patient Experience through Analysis of Service Quality
(2018)
Journal Article
Hudson Smith, M., & Smith, D. (2018). Directing Improvements in Primary Care Patient Experience through Analysis of Service Quality. Health Services Research, 53(6), 4647-4666. https://doi.org/10.1111/1475-6773.12985
© Health Research and Educational Trust Objective: To examine the influence of dimensions of service quality on patient experience of primary care. Data Sources/Study Setting: Data from the national GP Patient Survey in England 2014/15, with response... Read More about Directing Improvements in Primary Care Patient Experience through Analysis of Service Quality.