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All Outputs (37)

Workplace resistance in an Irish call centre: Slammin', scammin' smokin an' leavin' (2004)
Journal Article
Mulholland, K. (2004). Workplace resistance in an Irish call centre: Slammin', scammin' smokin an' leavin'. Work, Employment and Society, 18(4), 709-724. https://doi.org/10.1177/0950017004048691

This article examines workplace conflict in an Irish call centre. It criticizes managerial and post-structural accounts of resistance for failing to see that workplace conflict continues to be located in structural issues, such as the employment rela... Read More about Workplace resistance in an Irish call centre: Slammin', scammin' smokin an' leavin'.

Rethinking consumer disadvantage: The importance of qualitative research (2004)
Journal Article
Woodliffe, L. (2004). Rethinking consumer disadvantage: The importance of qualitative research. International Journal of Retail and Distribution Management, 32(11), 523-531. https://doi.org/10.1108/09590550410564755

This paper provides insight into the behaviour and attitudes of an under-researched group of consumers, and identifies some useful pointers for future research on consumer disadvantage. More specifically, the paper explores the relationships between... Read More about Rethinking consumer disadvantage: The importance of qualitative research.

A call to arms for applied marketing academics (2004)
Journal Article
Tapp, A. (2004). A call to arms for applied marketing academics. Marketing Intelligence and Planning, 22(5), 579-590. https://doi.org/10.1108/02634500410551950

“Research has a value that does not depend on how true it is” is a quote from Griseri's call for management researchers to concern themselves less with scientific validity and more with relevance, striking a chord within the marketing academy in the... Read More about A call to arms for applied marketing academics.

The use and deployment of soft process technologies within UK manufacturing SMEs: An empirical assessment using logit models (2004)
Journal Article
Mole, K. F., Ghobadian, A., O'Regan, N., & Liu, J. (2004). The use and deployment of soft process technologies within UK manufacturing SMEs: An empirical assessment using logit models. Journal of Small Business Management, 42(3), 303-324. https://doi.org/10.1111/j.1540-627X.2004.00113.x

This study assesses the adoption of different soft process technologies from a survey of 218 British engineering and electronics small and medium-sized firms (SMEs). The new process (soft) technologies that were modeled included total quality managem... Read More about The use and deployment of soft process technologies within UK manufacturing SMEs: An empirical assessment using logit models.

Astrology, alchemy and retro-organization theory: An astro-genealogical critique of the Myers-Briggs Type Indicator® (2004)
Journal Article
Case, P., & Phillipson, G. (2004). Astrology, alchemy and retro-organization theory: An astro-genealogical critique of the Myers-Briggs Type Indicator®. Organization, 11(4), 473-495. https://doi.org/10.1177/1350508404044059

The influence of astrology and alchemy on organizational conduct has not hitherto attracted much serious social scientific attention. Retro-organizational theory licenses paying closer attention to topics that are systematically occluded by modern kn... Read More about Astrology, alchemy and retro-organization theory: An astro-genealogical critique of the Myers-Briggs Type Indicator®.

Short- and long-term performance in manufacturing SMEs: Different targets, different drivers (2004)
Journal Article
O'Regan, N., & Ghobadian, A. (2004). Short- and long-term performance in manufacturing SMEs: Different targets, different drivers. International Journal of Productivity and Performance Management, 53(5), 405-424. https://doi.org/10.1108/17410400410545888

Contrary to popular belief, managing short-term performance differs significantly from managing long-term performance. It is not an extension of short-term performance over a longer-term time frame. This paper examines the steps of managing performan... Read More about Short- and long-term performance in manufacturing SMEs: Different targets, different drivers.

Donor trust and relationship commitment in the U.K. charity sector: The impact on behavior (2004)
Journal Article
Sargeant, A., & Lee, S. (2004). Donor trust and relationship commitment in the U.K. charity sector: The impact on behavior. Nonprofit and Voluntary Sector Quarterly, 33(2), 185-202. https://doi.org/10.1177/0899764004263321

This article explores the relationship between trust, relationship commitment, and giving behavior. It operationalizes trust and commitment by developing measurement scales for each construct. The technique of structural equation modeling is used to... Read More about Donor trust and relationship commitment in the U.K. charity sector: The impact on behavior.

'Flying the friendly skies:' Why US commercial airline pilots want to carry guns (2004)
Journal Article
Fraher, A. L. (2004). 'Flying the friendly skies:' Why US commercial airline pilots want to carry guns. Human Relations, 57(5), 573-595. https://doi.org/10.1177/0018726704044310

Previous studies of social systems have shown that organizations develop mechanisms to defend against anxiety inherent in the system. This article uses field theory, systems psychodynamics and a participant observer methodology to examine certain def... Read More about 'Flying the friendly skies:' Why US commercial airline pilots want to carry guns.

New technology and the changing role of marketing (2004)
Journal Article
Tapp, A., & Hughes, T. (2004). New technology and the changing role of marketing. Marketing Intelligence and Planning, 22(3), 284-296. https://doi.org/10.1108/02634500410536876

Marketing practice is increasingly being affected by new technologies, creating opportunities and threats for marketing practitioners. Much of the literature has concentrated on effects external to the firm such as the Internet's impact on market str... Read More about New technology and the changing role of marketing.

Exploring the link between obesity and advertising in New Zealand (2004)
Journal Article
Kitchen, P. J., Eagle, L., Bulmer, S., & De Bruin, A. (2004). Exploring the link between obesity and advertising in New Zealand. Journal of Marketing Communications, 10(1), 49-67. https://doi.org/10.1080/1352726042000207199

This paper reviews the debate on the causes and potential solutions to growing obesity and whether there is a proven correlation with advertising, particularly among children. The paper first considers this debate from the context of the burgeoning l... Read More about Exploring the link between obesity and advertising in New Zealand.

The impact of management techniques on performances in technology-based firms (2004)
Journal Article
Sims, M., O'Regan, N., & Ghobadian, A. (2004). The impact of management techniques on performances in technology-based firms. Technovation, 24(3), 265-273. https://doi.org/10.1016/S0166-4972%2803%2900128-7

The study begins by examining the degree of profitability of technology-based firms. The results indicate that annual gross profit varies from breakeven to as much as £90,000 per full time employee. Two distinct clusters were identified; high perform... Read More about The impact of management techniques on performances in technology-based firms.

The importance of capabilities for strategic direction and performance (2004)
Journal Article
O’Regan, N., & Ghobadian, A. (2004). The importance of capabilities for strategic direction and performance. Management Decision, 42(2), 292-313. https://doi.org/10.1108/00251740410518525

This paper re-visits the perennial question “Why do some firms perform better than others?” by focusing on the resource-based view of strategy and in particular the role of generic organisational capabilities in the achievement of overall performance... Read More about The importance of capabilities for strategic direction and performance.

Testing the homogeneity of SMEs: The impact of size on managerial and organisational processes (2004)
Journal Article
O'Regan, N., & Ghobadian, A. (2004). Testing the homogeneity of SMEs: The impact of size on managerial and organisational processes. European Business Review, 16(1), 64-77. https://doi.org/10.1108/09555340410512411

The European Commission (EC) is updating the definition of small and medium sized enterprises (SMEs) following widespread consultation. The EC is focusing on a redefinition of the financial ceiling criterion rather than the ceilings in relation to th... Read More about Testing the homogeneity of SMEs: The impact of size on managerial and organisational processes.

Systems Psychodynamics: The Formative Years of an Interdisciplinary Field at the Tavistock Institute (2004)
Journal Article
Fraher, A. L. (2004). Systems Psychodynamics: The Formative Years of an Interdisciplinary Field at the Tavistock Institute. History of Psychology, 7(1), 65-84. https://doi.org/10.1037/1093-4510.7.1.65

Systems psychodynamics is an interdisciplinary field amalgamating a triad of influences-the practice of psychoanalysis, the theories and methods of the field of group relations, and the task and boundary awareness of open systems perspectives. Althou... Read More about Systems Psychodynamics: The Formative Years of an Interdisciplinary Field at the Tavistock Institute.