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All Outputs (14)

Road wars? The role of language in perceptions of bikes and cars sharing the road: Possible implications for social marketing interventions (2014)
Presentation / Conference
Tapp, A., Rundle-Thiele, S., Anibaldi, R., Warren, S., & Beardmore, A. (2014, December). Road wars? The role of language in perceptions of bikes and cars sharing the road: Possible implications for social marketing interventions. Paper presented at Australian Association of Social Marketing Conference (ANZMAC), Brisbane, Australia

In ‘(re)emerging cycling regions’ such as Australia and the United Kingdom, cycling has experienced increased interest as a viable form of everyday transport as an alternative to cars and public transport, as well as growing popularity as leisure or... Read More about Road wars? The role of language in perceptions of bikes and cars sharing the road: Possible implications for social marketing interventions.

A longitudinal study of entrepreneurial activities in the UK higher education sector (2014)
Presentation / Conference
Jones-Evans, D., Zhang, Q., Mackenzie, N., & Huggins, R. (2014, November). A longitudinal study of entrepreneurial activities in the UK higher education sector. Paper presented at ISBE 2014 - The Future of Enterprise: The Innovation Revolution, Manchester, UK

Whilst the roles of institutional and locational characteristics of a university in determining its entrepreneurial performance level has been examined in prior research studies, they are not fully acknowledged in current UK policies facilitating lin... Read More about A longitudinal study of entrepreneurial activities in the UK higher education sector.

Access to finance for SMEs at a regional level: The case for a development bank for Wales? (2014)
Presentation / Conference
Jones-Evans, D. (2014, November). Access to finance for SMEs at a regional level: The case for a development bank for Wales?. Paper presented at ISBE 2014 - The Future of Enterprise: The Innovation Revolution, Manchester, UK

In 2013, the Welsh Government announced an independent review into access to finance in Wales. Its aim was to examine how effectively SMEs in Wales are served by existing sources of funding, identify areas of particular challenge and provide recommen... Read More about Access to finance for SMEs at a regional level: The case for a development bank for Wales?.

Agencies and clients: Co-creation in a key B2B relationship (2014)
Presentation / Conference
Hughes, T., & Vafeas, M. (2014, September). Agencies and clients: Co-creation in a key B2B relationship. Paper presented at International Colloqium of Relationship Marketing, Newcastle, UK

This is an empirical study of co-creation in the context of the relationship between clients and their advertising agencies. This is the first study to conduct dyadic interviews with a number of clients and their agencies in examining the co-creation... Read More about Agencies and clients: Co-creation in a key B2B relationship.

Agencies and Clients – a very special relationship 1 (2014)
Presentation / Conference
Hughes, T., & Vafeas, M. (2014, July). Agencies and Clients – a very special relationship 1

Findings from Hughes and Vafeas first stage of research on marketing agencies and clients.

The ghostscape: Developing a servicescape for ghost tourism (2014)
Presentation / Conference
Carruthers, J., & Krisjanous, J. (2014, July). The ghostscape: Developing a servicescape for ghost tourism. Paper presented at Academy of Marketing (2014) Marketing Dimensions: People, Places and Spaces, Bournemouth, UK

Ghost tours are an important part of tourism in many towns and cities over the world. Described as light dark tourism, they are a mix of the macabre and entertainment. As a tourist experience that lies primarily within services an understanding of th... Read More about The ghostscape: Developing a servicescape for ghost tourism.

Resistance as institutional entrepreneurship in unsettled times: The case of early-career academics in critical management studies (2014)
Presentation / Conference
Bristow, A., Ratle, O., & Robinson, S. (2014, July). Resistance as institutional entrepreneurship in unsettled times: The case of early-career academics in critical management studies. Paper presented at EGOS 30th Colloquium, Rotterdam, The Netherlands

In this paper we respond to the subtheme’s call by presenting an empirical study of one important group of university stakeholders, namely early career academics (ECAs), the future of the profession. The purpose of this paper is to explore how this g... Read More about Resistance as institutional entrepreneurship in unsettled times: The case of early-career academics in critical management studies.

Assessing the impact of inter-firm relationships on supply chain quality management practices (2014)
Presentation / Conference
Soares, A., Soltani, E., & Liao, Y. (2014, June). Assessing the impact of inter-firm relationships on supply chain quality management practices. Paper presented at 21st European Operations Management Association (EUROMA) conference, University of Palermo, Sicily, Italy

Purpose: Inter-firm relationship has long been considered as a fundamental ingredient for the successful implementation of quality management practices. This importance has been echoed in Deming’s (1986) comment in that the synergy of closer relati... Read More about Assessing the impact of inter-firm relationships on supply chain quality management practices.

Just what the doctor ordered: Measuring service quality in GP practices (2014)
Presentation / Conference
Smith, M. (2014, June). Just what the doctor ordered: Measuring service quality in GP practices. Paper presented at EurOMA Conference 2014, Palermo, Italy

This paper presents the findings from a research project looking at the measurement of service quality in English GP Surgeries. It uses an expert panel to classify questions from an existing large scale survey into the SERVQUAL dimensions, which are... Read More about Just what the doctor ordered: Measuring service quality in GP practices.

The Indian business leader: An exploration of religious and cultural impact on organisational dynamics (2014)
Presentation / Conference
Prabhakar, G. P., & Hancock, C. (2014, June). The Indian business leader: An exploration of religious and cultural impact on organisational dynamics. Presented at Academic Council of the United Nations System (ACUNS) 2014 Annual Meeting – Global Governance: Engaging New Norms and Emerging Challenges, Kadir Has University, Istanbul, Turkey

In recent years a number of very public scandals involving the leadership of large international organisations and the ethical and moral stance adopted by business leaders have attracted media frenzy. Collins (2001) suggests that successful leaders a... Read More about The Indian business leader: An exploration of religious and cultural impact on organisational dynamics.

Therapeutin oder spionin? Qualitative interviews with German senior managers (2014)
Presentation / Conference
Drew, H. (2014, June). Therapeutin oder spionin? Qualitative interviews with German senior managers. Paper presented at 13th European Conference on Research Methodology for Business and Management Studies, Cass Business School, London

Despite the fact that qualitative interviews are reputed to be an effective method of obtaining data from organizational elites, studies are concurrent on a number of obstacles which surround the interviewing of senior management. Problem areas flagg... Read More about Therapeutin oder spionin? Qualitative interviews with German senior managers.

High growth firms in Wales: Effectiveness and importance of innovation to business growth and profitability (2014)
Presentation / Conference
Gkikas, A., Jones-Evans, D., & Mackenzie, N. (2014, June). High growth firms in Wales: Effectiveness and importance of innovation to business growth and profitability. Paper presented at 59th ICSB World Conference, Dublin

The aim of this research is to provide case study evidence on the innovation performance of high-growth SMEs in an uncompetitive regional economy. Drawing on four in-depth case studies and using a comprehensive list of innovation typology we measured... Read More about High growth firms in Wales: Effectiveness and importance of innovation to business growth and profitability.