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All Outputs (15)

Improving control through effective performance measurement in SMEs (2001)
Journal Article
Hudson, M., Lean, J., & Smart, P. A. (2001). Improving control through effective performance measurement in SMEs. Production Planning and Control, 12(8), 804-813. https://doi.org/10.1080/09537280110061557

Research has demonstrated that the use of performance measures in SMEs (small to medium sized enterprises) is limited. Financial measures, which are required for examination by external stakeholders, are generally well developed. However, operational... Read More about Improving control through effective performance measurement in SMEs.

Market orientation and the response of UK financial services companies to changes in market conditions as a result of e-commerce (2001)
Journal Article
Hughes, T. (2001). Market orientation and the response of UK financial services companies to changes in market conditions as a result of e-commerce. International Journal of Bank Marketing, 19(6), 222-232. https://doi.org/10.1108/02652320110405036

The UK financial services industry is changing rapidly, particularly as a result of developments in distribution, notably with e-commerce. The aim of this study is to apply the conceptual framework of market orientation to explain how a number of fin... Read More about Market orientation and the response of UK financial services companies to changes in market conditions as a result of e-commerce.

Negative capability: Managing the confusing uncertainties of change (2001)
Journal Article
French, R. (2001). Negative capability: Managing the confusing uncertainties of change. Journal of Organizational Change Management, 14(5), 480-492. https://doi.org/10.1108/EUM0000000005876

Explores how psychoanalytic thinking can contribute to the management of the conflicting emotions stimulated by cliange. Suggests that successful change management depends on a combination of "positive" and "negative" capabilities. The positive capab... Read More about Negative capability: Managing the confusing uncertainties of change.

Money, credit and spending: Drawing causal inferences (2001)
Journal Article
Caporale, G. M., & Howells, P. (2001). Money, credit and spending: Drawing causal inferences. Scottish Journal of Political Economy, 48(5), 547-557. https://doi.org/10.1111/1467-9485.00214

It is widely accepted that loans cause deposits. Hitherto, though, the empirical evidence has come from bivariate causality tests which we now know can give rise to invalid inference if either of the two variables is causally influenced by some third... Read More about Money, credit and spending: Drawing causal inferences.

Relationship fundraising: How to keep donors loyal (2001)
Journal Article
Sargeant, A. (2001). Relationship fundraising: How to keep donors loyal. Nonprofit Management and Leadership, 12(2), 177-192. https://doi.org/10.1002/nml.12204

This article explores how relationship marketing and its variant relationship fundraising may be used to assist nonprofits in reducing the lapse rate of donors to their organization. Employing a postal survey of ten thousand donors to causes in a var... Read More about Relationship fundraising: How to keep donors loyal.

Doing the doric: The institutionalization of regional language and culture in the north-east of Scotland (2001)
Journal Article
Knox, D. (2001). Doing the doric: The institutionalization of regional language and culture in the north-east of Scotland. Social and Cultural Geography, 2(3), 315-331. https://doi.org/10.1080/14649360120073888

The focus of this paper is on the practices and processes of joint action and knowledge, the performativity of language and the tracing of how particular items of rhetoric move, solidify and change. The paper illustrates the contingent factors that g... Read More about Doing the doric: The institutionalization of regional language and culture in the north-east of Scotland.

Theory and practice in SME performance measurement systems (2001)
Journal Article
Hudson, M., Smart, A., & Bourne, M. (2001). Theory and practice in SME performance measurement systems. International Journal of Operations and Production Management, 21(8), 1096-1115. https://doi.org/10.1108/EUM0000000005587

Describes research undertaken to evaluate the appropriateness of strategic performance measurement (PM) system development processes for small- and medium-sized enterprises (SAIEs). An evaluation is undertaken often PM approaches found in the literat... Read More about Theory and practice in SME performance measurement systems.

Introducing complex systems using the red-blue exercise (2001)
Journal Article
Simpson, P. (2001). Introducing complex systems using the red-blue exercise

The red-blue exercise provides a powerful yet manageable example of a complex system in action. A systems analysis is offered that demonstrates how the exercise may be used as an educational tool to introduce the subject of complex systems.