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All Outputs (4)

Change management in the public sector: The use of cross-functional teams (2013)
Journal Article
Piercy, N., Phillips, W., & Lewis, M. (2013). Change management in the public sector: The use of cross-functional teams. Production Planning and Control, 24(10-11), 976-987. https://doi.org/10.1080/09537287.2012.666913

Adoption of change management best practices continues to be offered as a route towards improved cost, quality and productivity of public services. These approaches are predominantly drawn from private sector research and their application by the pub... Read More about Change management in the public sector: The use of cross-functional teams.

Social innovation in practice: The role of relationships in developing, acquiring and utilising dynamic capabilities in social enterprises (2013)
Presentation / Conference
Phillips, W., & Lee, H. (2013, September). Social innovation in practice: The role of relationships in developing, acquiring and utilising dynamic capabilities in social enterprises. Paper presented at Briitish Academy of Management Conference 2013, Aintree Racecourse, Liverpool

In a constantly changing environment social enterprises (SEs) need to utilise dynamic capabilities in their pursuit of social innovation. Addressing the ‘double bottom line’ of both social and financial goals, alongside managing the challenge of fluc... Read More about Social innovation in practice: The role of relationships in developing, acquiring and utilising dynamic capabilities in social enterprises.

Evaluating the benefits of outsourcing: The case of UK higher education institutions (2013)
Presentation / Conference
Phillips, W., & Kapletia, D. (2013, September). Evaluating the benefits of outsourcing: The case of UK higher education institutions. Paper presented at British Academy of Management Conference, Aintree Racecourse, Liverpool

Outsourcing has been commonly practised within the private sector for decades and the outsourcing of publically provided services is becoming evermore prevalent as the pulic sector responds to the need to bring about ‘more for less’. Despite this pre... Read More about Evaluating the benefits of outsourcing: The case of UK higher education institutions.

Innovation management and dynamic capability (2013)
Book Chapter
Bessant, J., & Phillips, W. (2013). Innovation management and dynamic capability. In C. Harland, G. Nassimbeni, & E. Schneller (Eds.), The Sage Handbook of Strategic Supply Management: Relationships, Chains, Networks and Sectors. Sage