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All Outputs (7)

Critical success factors for build-operate-transfer (BOT) projects in China (2017)
Journal Article
Yang, J., Nisar, T., & Prabhakar, G. P. (2017). Critical success factors for build-operate-transfer (BOT) projects in China. Irish Journal of Management, 36(3), 147-161. https://doi.org/10.1515/ijm-2017-0016

This study aims to create a list of CSFs for China’s BOT projects to help organizations achieve project success. We first describe the role of CSFs in terms of three broad categories of whether BOT projects adopt strategies for risk transfer, the deg... Read More about Critical success factors for build-operate-transfer (BOT) projects in China.

Sustainable animal farming and food security: Exploring the interplay of Hakuna Matata and Ubuntu with Guanxi and Vasudhaiva Kutumbakam (2017)
Presentation / Conference
Prabhakar, G. P. (2017, November). Sustainable animal farming and food security: Exploring the interplay of Hakuna Matata and Ubuntu with Guanxi and Vasudhaiva Kutumbakam. Paper presented at Strengthening Food Security through Integrated Earth Observations & Ecological Assessments of Ecosystem Services in Kenya, Nairobi, Kenya

This work presents a Case Study on Donkeys. In Kenya, Donkeys are facing extinction and this white paper attempts highlight their plight and possible solutions to resolving this issue.

Exploring the key drivers behind the adoption of mobile banking services (2017)
Journal Article
Nisar, T. M., & Prabhakar, G. (2017). Exploring the key drivers behind the adoption of mobile banking services. Journal of Marketing Analytics, 5(3-4), 153-162. https://doi.org/10.1057/s41270-017-0023-5

This research examines the main drivers behind the adoption of mobile banking, a concept that has revolutionized the day-to-day activities of humans. A review of relevant literature on the topic, leads us toward testing the following key hypotheses:... Read More about Exploring the key drivers behind the adoption of mobile banking services.

What factors determine e-satisfaction and consumer spending in e-commerce retailing? (2017)
Journal Article
Nisar, T. M., & Prabhakar, G. P. (2017). What factors determine e-satisfaction and consumer spending in e-commerce retailing?. Journal of Retailing and Consumer Services, 39, 135-144. https://doi.org/10.1016/j.jretconser.2017.07.010

© 2017 Elsevier Ltd Evidently, the Internet has resulted in a fundamental shift in retailing practice, creating a shift in both consumer and business behavior, which has been compared to that of the Industrial Revolution. The purpose of this paper is... Read More about What factors determine e-satisfaction and consumer spending in e-commerce retailing?.

The influences of cleanliness and employee attributes on perceived service quality in restaurants in a developing country (2017)
Journal Article
Truong, N., Nisar, T., Knox, D., & Prabhakar, G. P. (2017). The influences of cleanliness and employee attributes on perceived service quality in restaurants in a developing country. International Journal of Culture, Tourism and Hospitality Research, 11(4), 608-627. https://doi.org/10.1108/IJCTHR-11-2016-0111

© 2017, © Emerald Publishing Limited. Purpose: The purpose of this paper is to investigate the service quality of full-service restaurants in Vietnam to explore possible factors that may impact customer perception, which subsequently influences custo... Read More about The influences of cleanliness and employee attributes on perceived service quality in restaurants in a developing country.

Risk factors for project success in the Chinese construction industry (2017)
Journal Article
Wu, Z., Nisar, T., Kapletia, D., & Prabhakar, G. (2017). Risk factors for project success in the Chinese construction industry. Journal of Manufacturing Technology Management, 28(7), 850-866. https://doi.org/10.1108/JMTM-02-2017-0027

Purpose – To achieve project success, an effective project risk management procedure is inevitable. The purpose of this paper is to investigate the influence of risk factors on project success in the Chinese construction industry context. Design/meth... Read More about Risk factors for project success in the Chinese construction industry.

Click and Collect (C&C): : measuring the effects of an online multi-channel sales strategy (2017)
Presentation / Conference
Prabhakar, G., & Nisar, T. (2017, May). Click and Collect (C&C): : measuring the effects of an online multi-channel sales strategy. Paper presented at The EMAC (European Marketing Academy) 46th Annual Conference, Groningen, Netherlands

Click and collect (C&C) has become a staple of a successful multi-channel retail strategy in recent years. Consequently, this paper aims to explore and assess the impacts of C&C within a large chain store retailer. We compare how firms have had to ad... Read More about Click and Collect (C&C): : measuring the effects of an online multi-channel sales strategy.