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All Outputs (127)

Value-in-context: An exploration of the context of value and the value of context
Book Chapter
and the value of context. In P. P. Maglio, & J. Spohrer (Eds.), Handbook of Service Science. Springer

This chapter contributes to the advancement of service science by exploring the context of value and the value of context in service systems. The work advances theory development of value-in-context; a term initially introduced to conceptualize value... Read More about Value-in-context: An exploration of the context of value and the value of context.

Enterprise imaging: Picturing the service value system
Book Chapter
Parry, G. Enterprise imaging: Picturing the service value system. In M. Kohtamäki, T. Baines, R. Rabetino, & A. Z. Bigdeli (Eds.), Facilitating Servitization: Practices and Tools for Managing Service Transition. Palgrave Macmillan. Manuscript submitted for publication

Service value is realized within the interaction of client and provider and the Enterprise Image creates a picture of a moment in time of the working relationship. The Enterprise Image focuses on a contractual relationship between two parties and ide... Read More about Enterprise imaging: Picturing the service value system.

Advanced supply chains: Visibility, blockchain and human behaviour
Book Chapter
Kharlamov, A., & Parry, G. (2017). Advanced supply chains: Visibility, blockchain and human behaviour. In A. Moreira, L. Ferreira, & R. Zimmerman (Eds.), Innovation and Supply Chain Management - relationship, collaboration and strategies. Springer International Publishing AG 2018

Technological advances over the last decade saw the rise of ICT and IoT, paving the way for the Supply Chain of Things. Blockchain technology was one of the most recent and potentially most significant developments. Blockchain technology are secure b... Read More about Advanced supply chains: Visibility, blockchain and human behaviour.

Assessing the impact of digital innovations in the London transportation network
Report
Wood, Z., Parry, G., Carruthers, J., & Rose, K. Assessing the impact of digital innovations in the London transportation network

Findings suggest that the digital innovations introduced by Uber disrupted the market and changed the nature of how people interact with the wider transportation system. Uber has made it easier for individuals to move around the city, filling a gap i... Read More about Assessing the impact of digital innovations in the London transportation network.

Link channels or how to enhance upstream-downstream relations in servitized contexts
Journal Article
Sanchez, B. O., Parry, G., Vendrell-Herrero, F., & Myrthianos, V. (2015). Link channels or how to enhance upstream-downstream relations in servitized contexts

By more closely engaging with their customer base firms create link channels which places the customer as the determinant in the process of understanding needs for value creation. To better understand the relevance and applicability of link channels,... Read More about Link channels or how to enhance upstream-downstream relations in servitized contexts.

Firm profitability during the servitization process in the music industry
Journal Article
Myrthianos, V., Vendrell-Herrero, F., Parry, G., & Bustinza, O. Firm profitability during the servitization process in the music industry. Strategic Change, 23(5-6), 317-328. https://doi.org/10.1002/jsc.1979

The music industry, as with other creative industries, has suffered a dramatic decrease in performance due to the digital disruption. While previous literature uses revenues as a proxy for performance, this paper uses profits, confirming the link... Read More about Firm profitability during the servitization process in the music industry.